Salesforce Business Analyst / Administrator - Contractor

MSR Technology Group Charlotte, NC Open
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MSR Technology Group is looking for Salesforce Business Analyst / Administrator - Contractor in Charlotte, NC.
This local job opportunity with ID 3720817952 is live since 2026-06-20 14:05:57.
Job Description
Job Description
Job Title: Salesforce Business Analyst / Administrator
Location: Charlotte, NC (Onsite)
Position Overview
We are seeking a Salesforce Business Analyst / Administrator to partner with business stakeholders and translate requirements into actionable Salesforce solutions. This role will support the design, implementation, and ongoing enhancement of Salesforce across Sales, Service, and Experience Cloud.
You will work as part of an established Salesforce team (7–10 members) to deliver business-facing solutions and improve system functionality.
Work Location & Schedule
  • Monday–Friday, 8:00 AM–5:00 PM
  • Charlotte-based. Mostly in office — some opportunity to work from home after training.
Key Responsibilities
  • Work with business partners to translate requirements into Salesforce solutions
  • Design and implement functionality within Salesforce Sales, Service, and Experience Cloud
  • Support day-to-day enhancements and ongoing system improvements
  • Collaborate with an existing Salesforce team (7–10 members)
  • Develop functional and technical solutions to address business needs
  • Meet with stakeholders to gather requirements and analyze data
  • Test, validate, and document new system functionality
  • Document findings and provide recommendations for process and system improvements
Required Experience
  • 3–5 years of experience working with Salesforce (Admin / BA / Functional background)
  • Experience translating business requirements into system solutions
  • Hands-on experience with Salesforce Sales, Service, or Experience Cloud
  • Strong communication skills and ability to work with business stakeholders
  • Experience testing and documenting enhancements
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