Business Office Assistant

About Us:

Crystal Creek Post-Acute is a skilled nursing facility committed to delivering excellence in both clinical care and personal support. We serve our patients and their families with integrity, compassion, and respect, fostering a safe and nurturing environment for healing and recovery.

Why Join Us:

We are a team that values collaboration, empathy, and dedication. At Crystal Creek, you will work alongside skilled professionals who share a common goal: improving lives through quality healthcare and heartfelt service to every patient and family we serve.

As the Business Office Assistant, your primary responsibility is to assist the Business Office Manager in all tasks assigned. You will work closely with the BOM in ensuring all billing and claims are submitted on time and are compliant with State and Federal regulations.

• Verify and manage resident eligibility, banking, and billing information.
• Perform scanning, filing, and other record-keeping tasks.
• Conduct private collections, including calls to residents or responsible parties.
• Handle all aspects of medical and Medicare billing, including HMOs and treatment authorizations.
• Communicate with insurance companies, billing partners, and relevant healthcare offices as needed.

Qualifications:

• High school diploma or equivalent.
• Prior experience in medical billing, healthcare administration, or a business office environment in a Skilled nursing or long term care preferred.
• Familiarity with Medicare, HMOs, and treatment authorization processes.
• Strong organizational skills, with attention to detail for scanning, filing, and record-keeping.
• Excellent communication skills for interacting with residents, families, insurance companies, and healthcare partners.
• Ability to manage confidential information with discretion and professionalism.
• Proficiency with billing software, PCC (PointClickCare) and Microsoft Office applications

For Full time, What We Offer:

• Medical, Dental, and Vision coverage.
• Additional options like Accident Insurance and Hospitalization plans.
• Life and AD&D insurance included for full-time employees.
• 401(k) retirement savings.
• Paid time off: Vacation, Holidays, and Sick Leave.
• Supportive and collaborative work environment.
  
• Paid orientation and training programs.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.