Discharge Planning Assistant - Care Management- Day Shift

Employment Type: Full time

Shift: Day

Location: Germantown

Position Highlights:

• Competitive salary
• Benefits Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b)
• Quality of Life: Flexible work schedules
• Advancement: Career growth opportunities
• Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD

Description:

• Full-Time Days 8:00a-4:30p
• Under the direction of case management staff, the Discharge Planning Assistant will provide quality patient care considering age specific, developmental, and cultural needs. Demonstrates unit/area designated competencies.
• Work closely Social Work/Case Manager, physicians, members of the interdisciplinary team and external agencies when gathering or exchanging appropriate patient information.

Responsibilities:

• Set up transports from hospital to rehab facility using transportation services provider.
• Obtain prior-auth for patients being transferred to Skilled Nursing Facilities (SNF)
• Follow up on referrals, missing patient documentation and checking on the bed status at SNF.
• Facilitates referrals to community agencies as directed by Social Worker/Case Manager via phone and web-based applications (EPIC)
• Communicates with SNFs (liaisons and admission teams) to facilitate appropriate patient placement taking into consideration: a. patient/family choice, b. patient clinical condition/needs and c. patient insurance coverage.
• Determines need for and obtains authorization from the patient's insurer for post-acute care including SNF services and ambulance transportation.

What you will need:

Required:

• Education: High school diploma or GED required

Preferred:

• Education: Some college preferred or equivalent experience including knowledge of medical terminology.
• Experience: Minimum one to two years' work experience in health care setting preferred.
• Analytical skills necessary to facilitate transfer of the patient.
• Organizational skills to assess urgency and complexity of referral and to facilitate appropriate and timely patient transfer.
• Strong attention to detail, ability to prioritize work and adapt quickly to changes and interruptions in a fast-paced environment to meet deadlines.
• Proficient with MS Office, working knowledge of Excel, typing, data entry and transcription skills including accurate spelling and grammar.

About us:

Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services.

We were named one of America's 100 best hospitals

Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.