Customer Support Rep
Flex-Staff is looking for Customer Support Rep in Stevens Point, WI.
This local job opportunity with ID 3729972420 is live since 2026-06-27 16:49:28.
<div><span ><strong>Customer Support (Call Center) - Full-Time, $20/hour - On-Site in Stevens Point - Starting September 2026</strong></span></div><div><span ><span ><br></span></span></div><div><span >Put your Service, Communication and Tech skills to work in this Customer Support role with our client, a well-respected, reputable Stevens Point business! *This is an on-site position, located in Stevens Point, WI.</span></div><div><span ><span ><br></span></span></div><div><span ><span >Will be taking high volume of inbound phone calls daily to assist customer in areas focused around billing, account maintenance, and eligibility.</span></span></div><div><span ><span ><u>Duties include:</u></span></span></div><ul><li><span ><span >Handling billing inquiries</span></span></li><li><span ><span >Processing payments</span></span></li><li><span ><span >Maintaining up-to-date demographic information</span></span></li><li><span ><span >Updating customer records (email/mailing address, phone number, etc.)</span></span></li><li><span ><span >Reviewing and confirming customer eligibility upon request to terminate coverage and processing or escalating the requests</span></span></li><li><span ><span >Providing clear direction and accurate information to customer</span></span></li><li><span ><span >Following established policy & procedure</span></span></li><li><span ><span >Accurately documenting customer interactions</span></span></li></ul><div><span ><span ><br></span></span></div><div><span ><span ><u>Schedule:</u></span></span></div><ul><li><span >Full Time, 1st Shift Hours</span></li><li><span >Paid Training (approximatley 2 weeks) from 8am-4:30pm, Monday-Friday</span></li></ul><div><br></div><div><span ><span ><u>Pay:</u></span></span></div><ul><li><span ><span >$20/hour</span></span></li></ul><div><span ><span ><br></span></span></div><div><span ><span ><u>Length:</u></span></span></div><ul><li><span ><span >Starting September 2026</span></span></li><li><span ><span >Temporary until approximately March 30, 2027 </span></span></li></ul><ul><li><span >Proven exceptional attention to detail</span></li><li><span ><span >Tech Savy and ability to learn & navigate computer systems and resources</span></span></li><li><span >Strong customer service experience (call center preferred)</span></li><li><span >Must be comfortable working with customers over the phone</span></li><li><span >Proven reliability and professionalism</span></li></ul><div><span ><br></span></div><div><span ><span >For consideration, please forward your resume to <a href="mailto:stevenspoint@flexstaff.com">stevenspoint@flexstaff.com</a> or apply on-line at </span><a href="https://www.flexstaff.com/"><span >www.flexstaff.com</span></a><br><br><em><span >Flex-Staff is and Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.</span></em><br><span ><br>#StevensPoint1</span></span></div>Pandologic. Category:Customer Service, Keywords:Customer Service Representative, Location:Stevens Point, WI-54481
<div><span ><strong>Customer Support (Call Center) - Full-Time, $20/hour - On-Site in Stevens Point - Starting September 2026</strong></span></div><div><span ><span ><br></span></span></div><div><span >Put your Service, Communication and Tech skills to work in this Customer Support role with our client, a well-respected, reputable Stevens Point business! *This is an on-site position, located in Stevens Point, WI.</span></div><div><span ><span ><br></span></span></div><div><span ><span >Will be taking high volume of inbound phone calls daily to assist customer in areas focused around billing, account maintenance, and eligibility.</span></span></div><div><span ><span ><u>Duties include:</u></span></span></div><ul><li><span ><span >Handling billing inquiries</span></span></li><li><span ><span >Processing payments</span></span></li><li><span ><span >Maintaining up-to-date demographic information</span></span></li><li><span ><span >Updating customer records (email/mailing address, phone number, etc.)</span></span></li><li><span ><span >Reviewing and confirming customer eligibility upon request to terminate coverage and processing or escalating the requests</span></span></li><li><span ><span >Providing clear direction and accurate information to customer</span></span></li><li><span ><span >Following established policy & procedure</span></span></li><li><span ><span >Accurately documenting customer interactions</span></span></li></ul><div><span ><span ><br></span></span></div><div><span ><span ><u>Schedule:</u></span></span></div><ul><li><span >Full Time, 1st Shift Hours</span></li><li><span >Paid Training (approximatley 2 weeks) from 8am-4:30pm, Monday-Friday</span></li></ul><div><br></div><div><span ><span ><u>Pay:</u></span></span></div><ul><li><span ><span >$20/hour</span></span></li></ul><div><span ><span ><br></span></span></div><div><span ><span ><u>Length:</u></span></span></div><ul><li><span ><span >Starting September 2026</span></span></li><li><span ><span >Temporary until approximately March 30, 2027 </span></span></li></ul><ul><li><span >Proven exceptional attention to detail</span></li><li><span ><span >Tech Savy and ability to learn & navigate computer systems and resources</span></span></li><li><span >Strong customer service experience (call center preferred)</span></li><li><span >Must be comfortable working with customers over the phone</span></li><li><span >Proven reliability and professionalism</span></li></ul><div><span ><br></span></div><div><span ><span >For consideration, please forward your resume to <a href="mailto:stevenspoint@flexstaff.com">stevenspoint@flexstaff.com</a> or apply on-line at </span><a href="https://www.flexstaff.com/"><span >www.flexstaff.com</span></a><br><br><em><span >Flex-Staff is and Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.</span></em><br><span ><br>#StevensPoint1</span></span></div>Pandologic. Category:Customer Service, Keywords:Customer Service Representative, Location:Stevens Point, WI-54481