Head of Strategy and Business Operations

New York City, NY · On-site (5 days) · Full-time
Compensation: $130,000–$190,000 + competitive equity

A Series-A-track creator marketplace connecting brands with UGC creators, with roughly 1 million creators on the platform. The company has scaled to $8M+ ARR with a lean team, recently moved into a new NYC office, and is backed by respected technology investors. Active clients include leading AI companies.
Founded 2024 · ~17 people (Seed; 11–50) · Industry: Consumer Tech / creator economy

We're hiring a Head of Strategy & Business Operations to be a true extension of the founding team — a generalist operator who owns operational and strategic outcomes end-to-end. This is not a delegation-focused chief-of-staff seat; you own the work across internal systems, business operations, recruiting, and direct client relationships.

What you'll be doing

• Build and optimize internal systems and processes (CRM workflows, campaign operations, bug reporting pipelines)
• Own critical business operations: payroll, contracts, onboarding, legal/tax coordination, vendor management
• Lead recruiting and people operations end-to-end (sourcing, screening, hiring process management)
• Work directly with major clients on campaign performance and account health
• Create scalable playbooks and operational infrastructure that increase founder leverage

Tech stack: N/A — operating role.

• 3-7 years IB, consulting, PE, ops, or chief of staff
• Creator economy bonus
• High agency, problem-solving day-one

• High-growth startup environment with direct founder mentorship
• Creator economy background (UGC platforms, influencer tooling, creator marketplaces). Direct domain match.
• MBB / IB / PE foundation followed by an early-stage operating chapter. The "smart and scrappy" archetype.

• Open-to-work LinkedIn banner.
• Job-hopper pattern: short tenures across multiple roles without clear narrative
• Buzzword-heavy communication style: lots of jargon, low signal-to-substance ratio.

• True extension of the founding team — own outcomes end-to-end, not a delegation seat
• Meaningful equity upside in a Series-A-track creator marketplace with real traction
• Direct founder mentorship in a high-growth environment
• Perks: meals in office, rent stipend for team members living near the office

• Location: New York City, NY
• Work policy: On-site, 5 days in-person
• Compensation: $130,000–$190,000 + equity
• Visa sponsorship: None available
• Employment type: Full-time