Description:
About the Company
Xclusive Services shares the same values as our customers when it comes to staffing and outsourced services. Our focus on quality performance, operational excellence, and reliability has allowed us to build long-term and scalable partnerships. Operating in 19 states, our seasoned management team has a comprehensive understanding of the hospitality industry, partnering closely with local property and brand leadership to ensure a transparent and optimized approach to staffing.
We actively seek Team Members who embody our corporate values of People First, Service Obsessed, Chasing Excellence, Accountability, and Integrity to further our mission to make a positive impact in the lives of the individuals we serve. Our people thrive in a respectful, inclusive environment with many opportunities for development and advancement.
Job Summary
The Hospitality and Commercial Janitorial Sales Manager owns new business growth for janitorial and overnight turnkey cleaning services. You will prospect, qualify, run site walks, develop scopes and pricing with Operations, and close profitable multi-site agreements. Success requires a disciplined sales process, strong proposal/RFP execution, and confident customer-facing leadership.
*Candidates must be based in the Western United States and have experience selling in this region*
Essential Job Functions
Business Development & Revenue Growth - 40% of Time
- Build and manage a healthy pipeline; drive prospecting, discovery, proposals, negotiation, and close.
- Perform necessary research to qualify and develop a sale.
- Meet and exceed KPIs and established activity standards.
- Be the advocate for 100% referenceable customers relating to all value propositions.
Deal Management - 20% of Time
- Develop compelling proposals and lead RFP/RFQ responses; manage timelines, questions, and final submissions.
- Maintain accurate activity, notes, and forecasting in CRM; provide regular pipeline updates.
- Communicate pipeline stage changes regularly to sales leadership and team.
- Coordinate contract execution and ensure a clean handoff for onboarding and launch.
Operational Alignment & Solution Design - 20% of Time
- Partner with Operations to create accurate scopes of work, staffing plans, job costing, and margin-aligned pricing.
- Conduct on-site walkthroughs (including evenings/overnights as required) to validate scope and service levels.
- Comprehensive understanding of Janitorial and Turnkey within the hospitality industry.
Leadership & Culture - 20% of Time
- Attend in-market meetings for training purposes and hospitality events.
- Up to 75% travel to assigned markets.
- Cultural leadership and participation.
General Company Duties
- Directly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core values
- Comply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies.
- Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environment
- Other duties to be performed, as assigned
Requirements:
- 3+ years of B2B sales experience in commercial janitorial/contract cleaning or related facility services.
- Proven success closing recurring-service agreements; comfort with longer, multi-stakeholder sales cycles.
- Strong financial discipline: job costing, pricing, and margin awareness.
- Excellent communication and presentation skills; able to influence decision-makers.
- Comfort with CRM and sales tools; strong organization and follow-through.
- Ability to travel up to 75% of the time to assigned markets.
- Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship
- High School diploma required
- Fluency in English, bilingual in Spanish is a plus
- Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers
Physical Demands
While performing the duties of this job must have the ability to perform the following functions (with or without reasonable accommodation):
- Ability to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, talk, and hear for extended periods of time
- Occasionally lift, carry, push, or pull objects up to 20 pounds
- Work in a sitting position for long periods of time
- Fine and gross motor skills to operate tools, equipment, or technology as needed
- Ability to work in environments with varying temperatures, noise levels, or lighting
- Hand-eye coordination for handling small or detailed items
- Ability to work in indoor and/or outdoor settings as required by job duties
- Reasonable accommodation may be made to enable individuals with disabilities or other qualifying reasons to perform the essential functions of this position
Benefits
- Healthcare: Medical, Dental, Vision, Voluntary Life, Group Life, Voluntary AD&D, Short and Long-term Disability, Accident, Critical Illness, Hospital Indemnity, Legal, Identity Protection, and Pet insurance (effective the first day of the month following start date)
- Free Employee Assistance Program
- Paid Sick Time
- Paid Holidays
- Paid Personal Time Off
An Equal Opportunity Employer
Xclusive Services is committed to a diverse and inclusive workforce and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, family planning, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
