PositionTitle: RCCYC Director of Operations
Department: JEWEL Human Services
Reports To: Executive Director of Administration Direct Reports: Administrative Coordinator, Kitchen Manager, Transportation Liaison
PositionType: Regular Full-Time
FLSAStatus: Exempt
Date: September 12, 2025
The ROCK Community Center for Youth & Children (RCCYC) champions the development of healthy, whole, and resilient youth and children in Arlington Woods and beyond. The Center provides safe,accessible,high-quality,holisticprogramsandsupportservices for K–12 youth and their families, spanning education, recreation, leadership, and enrichment.
The Director of Operations ensures that the day-to-day administrative, logistical, and support functions of RCCYC run smoothly so staff, volunteers, and youth can thrive in a safe, well-managed environment.
This role manages registration, attendance, food service coordination, transportation liaison activities, supply/inventory control, scheduling, and compliance reporting. Additionally, the Director of Operations manages operationalbudgetlines (supplies, snacks/meals, transportation, and administrative systems) and provides regular financial updates to the Center Director, who holds overall responsibility for RCCYC’s budget and grant compliance.
ESSENTIALDUTIES&RESPONSIBILITIES:
Administrative & Enrollment Management
· Oversee youthregistration,enrollment,andrenewalprocesses; maintain accurate records and databases.
· Manage dailyattendancetracking and ensure accurate reporting.
· Ensure compliance with confidentiality, licensing, and funder requirements for documentation.
Daily Operations & Logistics
· Coordinate transportationlogistics, including IPS bussing and parent/guardian pick-up protocols.
· Oversee snack/mealservice in collaboration with the Kitchen Manager.
· Maintain inventory of supplies; manage ordering and distribution.
· Backup for CACFP reporting and compliance working directly with the Kitchen Manager.
· Ensure all classrooms and program spaces are ready for use each day.
Staff Scheduling & Support
· Develop and manage daily/weeklystaffschedules in collaboration with the Center Director and Director of Programs.
· Track staff time, coverage needs, and substitute arrangements.
· Support incident documentation and ensure compliance with RCCYC and ESC policies.
Budget & Financial Stewardship
· Manage operationalbudgetlines (supplies, food/snacks, transportation, administrative systems).
· Monitor daily/weekly expenditures to ensure alignment with approved budgets.
· Review monthly financial statements with the Center Director.
· Collaborate with the Center Director to plan and adjust budget allocations as needed.
Safety & Compliance Support
· Partner with ESC’s central Facilities and Security teams to ensure a safe,welcoming environment.
· Maintain compliance with youth protection, health, and safety policies in all operational areas.
· Conduct operational checks to identify and resolve risks before they impact programming.
Reporting & Accountability
· Provide the Center Director with operational reports (attendance, incidents, meal counts, transportation).
· Contribute data for grant reporting, compliance audits, and funder updates.
SUPERVISORY RESPONSIBILITIES:
· Administrative Coordinator
· Kitchen Manager
· Transportation Liaison
QUALIFICATIONS:
Required· Bachelor’s degree in business administration, nonprofit management, or related field—or equivalent operational leadership experience.
· 3+ years of experience in operations, administration, or logistics within a youth-serving or nonprofit environment.
· Demonstrated experience managing budgets or budget lines.
· Strong organizational, scheduling, and recordkeeping skills.
· Ability to work 100%onsite, 9 hours daily (8 hrsonsite+ 1 hrlunch).
Preferred· Experience with afterschool, community center, or youth-serving program operations.
· Familiarity with grant compliance and reporting.
· Bilingual skills a plus.
Certifications/Requirements· CPR/First Aid (or attainable within 60 days).
· Mandated Reporter training.
· Background check clearance.
COMPETENCIES:
· OperationalExcellence – Manages logistics and processes to ensure smooth daily operations.
· FinancialStewardship – Manages operational budgets responsibly and transparently.
· Organization&Planning – Anticipates needs and prevents disruptions.
· Collaboration – Works effectively with Center Director, Programs Director, and ESC teams.
· Accountability – Produces accurate, timely reports.
· Adaptability – Responds quickly to daily challenges and unexpected changes.
PHYSICAL/WORK CONDITIONS:
· Active, youth-centered environment requiring mobility across program areas.
· Ability to lift up to 25 lbs. for supplies and equipment.
· Daily onsite presence for 8 working hours plus a 1-hour lunch (9-hour workday total).
SUCCESS METRICS:
· Accurate, timely registration and attendance records.
· Efficient, uninterrupted daily operations.
· Operational budgets tracked and managed responsibly within approved limits.
· Compliance with all RCCYC and funder requirements. xibtplm
· Positive staff and family satisfaction with logistics and support systems.
Compensation details: 65 Yearly Salary
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