Transportation Project Quality Manager

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Each and every role throughout our organization makes a difference in our ability to change the world for the better.

HDR has an outstanding career opportunity for an experienced professional to serve in a leadership position as Senior Project Quality Manager in HDR's Mid-Atlantic Transportation Business Group. The Senior Project Quality Manager will serve as member of project team that assists in the development and maintenance of project-specific Quality Management Plans and works in close cooperation with the Program/Project Manager and discipline leads for monitoring and oversight of project quality activities.

• Monitor QM needs for Area projects/programs
• Work with Program/Project Managers to assess and incorporate lessons learned and client feedback from project reviews and client meetings
• Report production risk areas to the Program/Project Manager and Regional Quality Director
• Provide internal and external project reporting on quality-related activities, issues, and corrective actions
• Verify adequacy of project quality activities
• Establish project quality processes and monitor implementation and effectiveness of those processes
• Monitor implementation of company standards and practices as appropriate
• Effectively implement and use company, client or regulatory document management expectations
• Manage quality schedule, and ensure coordination between design discipline reviews
• Manage quality review and comment resolution process (schedule meetings with reviewers, negotiate mutually acceptable resolutions, escalate disputed issues, and track open comments to closure)
• Assist in identifying and documenting issues that may cause, or contribute to, deviations from planned/expected outcomes and develop corrective action plans to address issues
• Oversee subconsultant quality activities and deliverable review; audit subconsultant quality activities as appropriate
• Support project conformance reviews in accordance with company QMS
• Support training of project/program staff on project QMP/PMP requirements
• Verify that project teams have team members with right experience and capability
• Lead QA/QC-related discussions during project team meetings
• Management of the quality efforts for a multi-disciplinary team with subconsultants contributing significantly to the overall design package
• Management of a metric-driven quality program with significant, formal client involvement and project auditing
• Support typical for projects with construction value generally in the range of $50M to $500M
• Participate as a member of the Area Business Group Leadership Team
• Be committed to quality, improvement, and HDR values

Additional activities may include:

• May be requested to develop and manage an independent QMS for JV or mega-projects
• Plan, direct, and monitor all aspects of large multidiscipline projects, programs, or tasks
• Manage and coordinate several projects concurrently
• Serve as a PIC, Project Sponsor, Client Manager for select projects and clients
• Perform other duties as needed

• Bachelor's degree in a Professional, Architecture, Engineering, or closely related field
• Certification to applicable country quality management professional certification (e.g., ASQ CMQ/OE, CQA, CQE)
• Experience with Transportation Clients based in the Mid-Atlantic Market, such as VDOT, DDOT, WMATA, MDOT, etc.
• Quality management professional certification (e.g., ASQ CMQ/OE, CQA, CQE)
• Ability to interact with various design teams
• An attitude and commitment to being an active participant of our employee-owned culture

• Professional Bachelor's degree
• A minimum of 10 years in similar consulting industry and at least 8 years in specific technical area covered
• Deep understanding of QMS fundamentals
• Proven skills in the areas of Project Management and/or Quality Management projects
• Strong verbal and written communication with investigative interview experience and project QM software systems