Senior Director Commercial Data Enablement & Platforms Suite Lead
Jazz Pharmaceuticals is looking for Senior Director Commercial Data Enablement & Platforms Suite Lead in Philadelphia, PA.
This local job opportunity with ID 3750110305 is live since 2026-07-11 17:55:31.
If you are a current Jazz employee please apply via the Internal Career site.
Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information.
Brief Description:
Building Global Capabilities in a Capability Operating Model to Power Our Business:
At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.
To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time.
The Senior Director, Commercial Data Enablement & Platforms plays a critical role in shaping how Jazz enables data-driven decision-making across the enterprise. This role is responsible for partnering with the Technology Domain Lead (in the Digital Enterprise Capabilities organization) to drive the development of a unified, governed commercial data foundation, ensuring customer, market, and engagement data are integrated, trusted, and accessible to power analytics, insights, and personalized experiences. It goes beyond data management to proactively define how data is scaled as a strategic asset, establishing the platforms, standards, and governance required to deliver high-quality data capabilities that support analytics, orchestration, and AI-driven capabilities. As a senior strategic partner to franchise, analytics, and technology leaders, this role embeds commercial data enablement into how Jazz operates, connecting data across customer types, enabling 360-degree views, and supporting seamless, coordinated execution across marketing, analytics, and customer engagement.
This role will report to the head of Customer Insights & Data in Customer Experience Operations and directly leads a team that includes:
- An individual focused on Global Commercial Data Strategy, responsible for data sourcing, vendor management, and aligning data capabilities to business priorities across analytics, activation, and customer engagement
- The Global Capability Owners for Data Master (US) and Data Master & Management (EUR/INT), responsible for building and maintaining centralized source of truth for commercial HCP, HCO, payer, patient, consent data masters
- The Global Capability Owners for Data Management acts as the primary interface for franchise and functions, addressing data-related needs, overseeing data quality and overseeing the development of customer 360 capabilities, including for specialty pharmacy / specialty distributor data
- The Global Capability Owners for HCP/HCO Data Management and Payer/Patient Data Management, responsible for delivering unified, trusted, and scalable commercial data assets (C360 for HCP, HCO, Payer, Patient) that enable analytics, AI, and omnichannel engagement
At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive, and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging. As a result, Jazz people managers champion a culture of collaboration, inclusion, and belonging, ensuring that everyone feels heard and valued. They connect with their teams on a personal level, understanding their unique needs and motivations and providing personalized support to empower every team member to thrive.
Essential Functions/Responsibilities
Key Responsibilities:
Leadership, Strategy and Vision
Set the vision, multi-year strategy, capability roadmaps for the Commercial Data Enablement & Platforms team, aligned to enterprise CX priorities and the capability operating model.
Define and govern a scalable, centralized data operating model for commercial data, including data sourcing, ingestion, standardization, governance, and quality frameworks to enable consistent, trusted data across brands, markets, and functions.
Establish and maintain commercial data standards that enable scalability, interoperability, and reuse while reducing duplication, rework, and fragmentation across systems and teams.
Align commercial data to enterprise-defined governance frameworks, ensuring effective stewardship, data quality and lifecycle management to strengthen trust, usability, and adoption.
Own budget and resource allocation, making investment decisions across capabilities and teams to maximize impact and long-term value.
Set and evolve team vision and strategy, aligned to Customer Insights & Data priorities and Jazz objectives.
Translate franchise, functional, regional and customer strategies into clear priorities.
Define and govern how commercial data capabilities should mature over time, balancing near-term execution needs with long-term standardization, scalability, and reuse (in partnership with Domain and Technical Domain Leads for Customer Insights & Data).
Partner with the Data, Analytics & Insights Domain Lead and Technical Suite Lead on resource planning, capability development, technology roadmap, and evolution of the operating model as data capabilities mature.
Own and evolve the Commercial Data Enablement & Platforms Suite vision and strategy, aligned to domain strategy and global objectives.
People Management
Partner with CX and DEC Head of Customer Insights & Data on resource planning, talent strategy, and capability development, including attracting, developing, and retaining high-performing data talent as capabilities and the operating model evolve.
Lead and develop Team Leads, reinforcing clear decision rights, accountability, and performance expectations. This includes:
Manage vendor partners, ensuring clear accountability, quality delivery and alignment to objectives.
Foster a high performance-driven culture of collaboration, learning, and continuous improvement across the team.
Cross-Functional & Regional Alignment
Partner closely with the Activation Leads to ensure user needs, readiness, enablement . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site.
Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information.
Brief Description:
Building Global Capabilities in a Capability Operating Model to Power Our Business:
At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.
To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time.
The Senior Director, Commercial Data Enablement & Platforms plays a critical role in shaping how Jazz enables data-driven decision-making across the enterprise. This role is responsible for partnering with the Technology Domain Lead (in the Digital Enterprise Capabilities organization) to drive the development of a unified, governed commercial data foundation, ensuring customer, market, and engagement data are integrated, trusted, and accessible to power analytics, insights, and personalized experiences. It goes beyond data management to proactively define how data is scaled as a strategic asset, establishing the platforms, standards, and governance required to deliver high-quality data capabilities that support analytics, orchestration, and AI-driven capabilities. As a senior strategic partner to franchise, analytics, and technology leaders, this role embeds commercial data enablement into how Jazz operates, connecting data across customer types, enabling 360-degree views, and supporting seamless, coordinated execution across marketing, analytics, and customer engagement.
This role will report to the head of Customer Insights & Data in Customer Experience Operations and directly leads a team that includes:
- An individual focused on Global Commercial Data Strategy, responsible for data sourcing, vendor management, and aligning data capabilities to business priorities across analytics, activation, and customer engagement
- The Global Capability Owners for Data Master (US) and Data Master & Management (EUR/INT), responsible for building and maintaining centralized source of truth for commercial HCP, HCO, payer, patient, consent data masters
- The Global Capability Owners for Data Management acts as the primary interface for franchise and functions, addressing data-related needs, overseeing data quality and overseeing the development of customer 360 capabilities, including for specialty pharmacy / specialty distributor data
- The Global Capability Owners for HCP/HCO Data Management and Payer/Patient Data Management, responsible for delivering unified, trusted, and scalable commercial data assets (C360 for HCP, HCO, Payer, Patient) that enable analytics, AI, and omnichannel engagement
At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive, and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging. As a result, Jazz people managers champion a culture of collaboration, inclusion, and belonging, ensuring that everyone feels heard and valued. They connect with their teams on a personal level, understanding their unique needs and motivations and providing personalized support to empower every team member to thrive.
Essential Functions/Responsibilities
Key Responsibilities:
Leadership, Strategy and Vision
Set the vision, multi-year strategy, capability roadmaps for the Commercial Data Enablement & Platforms team, aligned to enterprise CX priorities and the capability operating model.
Define and govern a scalable, centralized data operating model for commercial data, including data sourcing, ingestion, standardization, governance, and quality frameworks to enable consistent, trusted data across brands, markets, and functions.
Establish and maintain commercial data standards that enable scalability, interoperability, and reuse while reducing duplication, rework, and fragmentation across systems and teams.
Align commercial data to enterprise-defined governance frameworks, ensuring effective stewardship, data quality and lifecycle management to strengthen trust, usability, and adoption.
Own budget and resource allocation, making investment decisions across capabilities and teams to maximize impact and long-term value.
Set and evolve team vision and strategy, aligned to Customer Insights & Data priorities and Jazz objectives.
Translate franchise, functional, regional and customer strategies into clear priorities.
Define and govern how commercial data capabilities should mature over time, balancing near-term execution needs with long-term standardization, scalability, and reuse (in partnership with Domain and Technical Domain Leads for Customer Insights & Data).
Partner with the Data, Analytics & Insights Domain Lead and Technical Suite Lead on resource planning, capability development, technology roadmap, and evolution of the operating model as data capabilities mature.
Own and evolve the Commercial Data Enablement & Platforms Suite vision and strategy, aligned to domain strategy and global objectives.
People Management
Partner with CX and DEC Head of Customer Insights & Data on resource planning, talent strategy, and capability development, including attracting, developing, and retaining high-performing data talent as capabilities and the operating model evolve.
Lead and develop Team Leads, reinforcing clear decision rights, accountability, and performance expectations. This includes:
- CX Global Data Strategy lead, responsible for defining and executing the global commercial data acquisition strategy, ensuring robust agreements with 3rd party data vendors, and managing the commercial data inventory to enable consistent, high-quality use of data across CX
- CX Global Capability Owner, Data Master (US), accountable for delivering accurate, standardized master data management (MDM) solutions across US commercial domains, enabling trusted source of truth for customer data
- CX Global Capability Owner, Data Master & Management (EUR/INT), accountable for delivering standardized and high-quality commercial data across EUR/INT markets, aligned to enterprise standards while addressing regional requirements to support reliable, compliant and interoperable customer data
- CX Global Capability Owner, Data Management Lead, accountable for overseeing delivery of high-quality commercial data capabilities enabling 360-degree customer views across SP/SD, HCP, HCO, Payer, and Patient, and ensuring effective execution of the end-to-end data lifecycle from ingestion, quality monitoring, and consumption across downstream platforms
- CX Global Capability Owner, HCP/HCO Data Management, accountable for delivery of high-quality HCP / HCO data assets, supporting with data ingestion, quality monitoring and ongoing maintenance of customer 360 for HCP/HCO data
- CX Global Capability Owner, Patient and Payer Data Management, accountable for delivery of high-quality patient and payer data assets, supporting with data ingestion, quality monitoring and ongoing maintenance of customer 360 for Patient/Payer
Manage vendor partners, ensuring clear accountability, quality delivery and alignment to objectives.
Foster a high performance-driven culture of collaboration, learning, and continuous improvement across the team.
Cross-Functional & Regional Alignment
Partner closely with the Activation Leads to ensure user needs, readiness, enablement . click apply for full job details