Night Auditor
ANR Group | Hospitality Management is looking for Night Auditor in Gulf Shores, AL.
This local job opportunity with ID 3752408174 is live since 2026-07-13 20:05:49.
Night Auditor
The Night Auditor represents the hotel to the guest throughout all stages of the guest's stay. They are responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and hotel revenues. The ideal candidate must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail-oriented.
Essential Duties and Responsibilities:
- Book guest reservations using knowledge of occupancy, arrivals, and departure information.
- Greet guests immediately with a friendly and sincere welcome.
- Register guests into a hotel promptly and courteously using up-selling techniques to maximize room rates.
- Prepare for all group check-ins and outs, VIP arrivals, and any special assignments given.
- Pre-register, and block reservations following hotel rate structures, discounts and sell strategies.
- Handle cash and credit card transactions accurately and securely.
- Be familiar with all events, functions, and groups as well as the hotel brand, product, and surrounding area.
- Protect confidential guest information and the privacy of guests.
- Work closely with Housekeeping in keeping room statuses up to date.
- Coordinates requests for maintenance and repair work.
- All other duties as assigned. Perform Night Audit following the steps and training provided.
Required Skills and Experience:
- Previous hospitality industry experience preferred but not required.
- Able to accept directions and priorities from members of management and reliably follow through on tasks.
- Proficient in Quore.
- Highly energetic and motivated individual.
- Ability to lift to 50 pounds.
- Ability to work with machinery both indoors and outdoors.
- Ability to work independently with little supervision.
- Excellent interpersonal and communication skills with strong customer/client focus essential.
- Strong problem-solving skills.
- Ability to work in a fast-paced, high-pressure environment.
- Ability to shift and manage multiple priorities while adapting easily to change.
- Results-driven focus and ability to work through to completion promptly.
- High level of flexibility regarding overtime during busy periods as required by the business.