Dormitory Clerk
Dawson is looking for Dormitory Clerk in Charleston, SC.
This local job opportunity with ID 3752456409 is live since 2026-07-13 20:05:49.
Dormitory Clerk
Provides front desk, registration, and dormitory support for FLETC Charleston campus buildings, including Buildings 39 and 285. Ensures proper student/resident check-in and check-out, key and linen control, cleanliness monitoring, and adherence to all FLETC rules, security, and conduct requirements. Serves as a professional, customer-facing representative of the contractor while supporting daily operations, safety, and emergency protocols.
Positions may be full-time or part-time, with coverage across single or multiple dormitory buildings.
Location: Charleston, SC
Responsibilities:
- Maintain daily dormitory log of all activities.
- Provide dormitory coverage in Buildings 39 and 285. Shifts will be between the hours of 8:00 a.m. to 8:00 a.m., Monday through Sunday, including Federal holidays, in accordance with PWS requirements.
- Monitor entries/exits, verify resident/student identification, and maintain access control logs.
- Assist in processing incoming students by providing information to the Visitor's Control Center (VCC).
- Receive and deliver messages for students.
- Issue and track keys and linens; maintain accurate inventory, sign-in/out, and control forms.
- Conduct room, hallway, and common area inspections for cleanliness, safety, and compliance with FLETC policies.
- Monitor and document room readiness and coordinate with housekeeping for cleaning or maintenance follow-up.
- Document and report maintenance issues, custodial needs, cable/television outages, and rule violations to designated contact points.
- After business hours, report facilities maintenance problems to Security for immediate follow-up.
- Report disorderly conduct or disruptive activities immediately to Security.
- Assist students with dormitory concerns, such as issuing additional blankets/linen, replacement light bulbs, or directional guidance.
- Verify identity before using the master key to let locked-out occupants into their rooms (never releasing the key).
- Disinfect and loan government-owned recreational equipment to students, maintaining required inventory control logs and forms (FTC-ADM-80), including all borrower and return details.
- Answer phones, process paperwork, and perform administrative support tasks related to housing operations.
- Coordinate closely with dormitory, housekeeping, registration staff, and security personnel to maintain seamless operations.
- Maintain confidentiality of student records in accordance with the Privacy Act and FLETC guidelines.
- Immediately turn in any property found to the appropriate supervisor or COR.
- Maintain a neat, professional appearance in contractor-provided uniform (slacks and polo shirt with logo).
- Adhere to conduct requirements, including no eating, smoking, or personal cell phone use while on duty; use designated break areas for personal activities; no acceptance of gratuities.
- Pick up students from VCC and transport back to dormitory in company-provided vehicle if necessary.
Qualifications:
- High school diploma or equivalent.
- Minimum of two (2) years of relevant experience in dormitory, facility oversight, administrative, or customer service roles.
- Ability to meet and deal with the general public in a tactful and professional manner.
- Ability to interact professionally with a diverse student population.
- Ability to understand and follow detailed orders, instructions, policies, and training materials.
- Ability to maintain poise and self-control under stress.
- Ability to construct and write clear, concise, accurate, and detailed reports.
- Ability to type at least 40 words per minute with 95% accuracy.
- Proficiency in operating a computer terminal and standard office software.
- Proficient in oral and written communication in English.
Physical and Work Requirements:
- Ability to lift to 50 lbs.
- Ability to walk multiple floors and stand for extended periods.
- No criminal record: must pass a federal background check and obtain required security clearance.
- Possess valid and up-to-date Red Cross First Aid and CPR Defibrillator certifications.
- Ability to work variable shifts, including evenings, weekends, and holidays.
- This position may require the operation of Company-provided vehicles.
Additional Requirements:
- Must be eligible for DHS background investigation and suitability clearance.
- Must be a U.S. citizen or lawful permanent resident with work authorization.
- Must be willing to work any shift assigned to maintain 24/7 coverage.