Senior Business System Analyst

Los Angeles, CA Open
SoTalent is looking for Senior Business System Analyst in Los Angeles, CA. This local job opportunity with ID 3759508749 is live since 2026-07-21 01:46:44.

Senior Business Systems Analyst

?? Location: Los Angeles, California, United States (Hybrid)

?? Industry: Insurance

?? Work Setting: Hybrid

Copilot said:

Are you passionate about bridging the gap between business needs and technology solutions while leveraging data, analytics, and systems expertise to drive organizational success? Join a dynamic and collaborative environment where you will play a critical role in translating complex business requirements into innovative technical solutions, optimizing enterprise systems, and supporting data-driven decision-making across the organization.

Job Title: Senior Business Systems Analyst

Role Overview

We are seeking a highly skilled Senior Business Systems Analyst to partner with business and technology stakeholders in defining, analyzing, and delivering scalable technology solutions. This role is responsible for gathering and documenting requirements, evaluating existing systems, supporting database and reporting environments, and ensuring that business objectives are effectively translated into technical specifications and actionable solutions.

Key Responsibilities

Business Analysis & Requirements Management

  • Collaborate with business and technology teams to gather, analyze, and document functional and non-functional requirements.
  • Develop and review business requirements documents, system design specifications, user acceptance testing plans, and post-implementation reviews.
  • Translate complex business needs into clear technical solutions aligned with organizational objectives.
  • Support solution design discussions and recommend improvements to existing systems and processes.

Systems & Database Support

  • Contribute to the design, implementation, and optimization of enterprise data and database solutions.
  • Ensure system reliability, availability, and performance through proactive monitoring and maintenance.
  • Support database administration activities, including configuration management, backup and recovery, performance tuning, monitoring, and capacity planning.
  • Troubleshoot and resolve complex system and database-related issues.

Solution Development & Implementation

  • Research, evaluate, and recommend business and technical solutions that address organizational requirements.
  • Support the deployment of solutions into production environments in accordance with established change management processes.
  • Participate in system enhancements, upgrades, and technology modernization initiatives.

Infrastructure & Performance Optimization

  • Monitor and assess current technology environments to identify opportunities for increased efficiency, scalability, resilience, and cost optimization.
  • Analyze system performance metrics and recommend improvements to enhance service quality and operational effectiveness.
  • Support compliance with service-level agreements (SLAs) and operational expectations.

Reporting & Documentation

  • Create and maintain comprehensive business, technical, and operational documentation.
  • Develop technical reports, dashboards, and analytical summaries to support decision-making.
  • Document system workflows, operational procedures, runbooks, and best practices.
  • Support reporting requirements through data analysis and report development.

Leadership & Stakeholder Collaboration

  • Provide guidance and mentorship to junior analysts and project team members when required.
  • Support resource planning, task coordination, and project delivery activities.
  • Collaborate effectively with cross-functional stakeholders to ensure successful project outcomes.
  • Communicate project status, risks, and recommendations to management and business users.

User Support & Training

  • Develop user documentation, training materials, and knowledge resources.
  • Provide support to end users and assist with issue resolution.
  • Conduct training sessions and knowledge-sharing activities to enhance user adoption and system utilization.

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, Statistics, Business, or a related field.
  • 4–6 years of experience in business systems analysis, data analysis, systems support, or a related role.
  • Experience gathering business requirements and translating them into technical specifications.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Experience working with enterprise applications, databases, reporting platforms, and data integration processes.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Excellent verbal and written communication skills with the ability to engage both technical and non-technical stakeholders.

Preferred Technical Skills

  • Database technologies such as Snowflake, Oracle, SQL Server, Teradata, or similar platforms.
  • Strong SQL programming and query optimization skills.
  • Experience with ETL tools and data integration processes.
  • Programming knowledge in Python, PowerShell, or similar scripting languages.
  • Experience developing reports and dashboards using business intelligence and reporting tools.
  • Knowledge of database performance tuning, data modeling, and data warehousing concepts.

Desired Competencies

  • Strong stakeholder management and communication abilities.
  • Ability to analyze complex datasets and derive meaningful insights.
  • Excellent documentation and process-mapping skills.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Customer-focused mindset with a commitment to delivering quality solutions.
  • Ability to work independently while collaborating effectively within cross-functional teams.

Required Skills