Service Manager Mechanical

A long-established, highly respected union mechanical contractor is seeking an experienced Service Manager to lead a large commercial HVAC service division. This is an outstanding opportunity for a proven leader who thrives in a fast-paced environment and has extensive experience managing technicians, client relationships, and large commercial mechanical service operations.

The ideal candidate will possess a Mechanical Engineering degree (preferred) and 15–20 years of progressive experience within the commercial HVAC/mechanical contracting industry. This individual must be a strong leader who can build accountability, mentor personnel, drive operational excellence, and deliver exceptional customer service.

Key Responsibilities

• Lead, mentor, and manage a large team of union HVAC service technicians and field personnel.
• Oversee the day-to-day operations of a busy commercial service department.
• Manage approximately 80 commercial client accounts, ensuring exceptional customer satisfaction and long-term client relationships.
• Establish structure, accountability, and performance expectations throughout the department.
• Coordinate manpower, scheduling, dispatching, and service execution to maximize efficiency and profitability.
• Work closely with customers to resolve technical and operational issues while identifying additional service opportunities.
• Monitor department performance, productivity, budgets, and profitability.
• Develop and mentor supervisors, technicians, and support staff.
• Ensure compliance with all safety regulations, union requirements, and company standards.
• Collaborate with executive leadership to drive continued growth and operational excellence.

Qualifications

• Bachelor’s Degree in Mechanical Engineering strongly preferred.
• 15–20 years of commercial HVAC/mechanical service management experience.
• Extensive knowledge of commercial HVAC systems, mechanical equipment, controls, and service operations.
• Proven experience managing large teams of union technicians.
• Strong leadership skills with the ability to hold employees accountable while motivating and developing staff.
• Exceptional organizational, communication, and problem-solving abilities.
• Experience managing multiple high-profile commercial accounts simultaneously.
• Strong customer relationship management skills with the ability to interact professionally with owners, property managers, engineers, and contractors.

We Offer

• Highly competitive compensation package.
• Excellent bonus potential.
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company participation.
• Paid vacation, holidays, and additional company benefits.
• Long-term career growth with one of the region’s premier union mechanical contractors.

All inquiries will be held in the strictest confidence.