Global Service Reliability Platform Executive (Dallas)
TIAA is looking for Global Service Reliability Platform Executive (Dallas) in Buckingham, TX.
This local job opportunity with ID 3770126746 is live since 2026-08-01 10:50:39.
TIAA is seeking a seasoned leader to establish and operate a Service Reliability Platform Organization, integrating command center operations, ITSM, and production platforms into a unified control tower model. The Managing Director will drive governance, automation, risk management, and continuous improvement to deliver resilient, scalable operations for clients worldwide. This executive role requires deep experience in enterprise technology operations, 24x7 incident management, and ServiceNow J-18808-Ljbffr5c143e31-5e48-4549-b638-05792d185386
TIAA is seeking a seasoned leader to establish and operate a Service Reliability Platform Organization, integrating command center operations, ITSM, and production platforms into a unified control tower model. The Managing Director will drive governance, automation, risk management, and continuous improvement to deliver resilient, scalable operations for clients worldwide. This executive role requires deep experience in enterprise technology operations, 24x7 incident management, and ServiceNow J-18808-Ljbffr5c143e31-5e48-4549-b638-05792d185386