Clinical Liaison (RN)
At Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. Our mission-people caring for people-guides everything we do. We are committed to cultivating a workplace where individuals feel empowered to thrive, both personally and professionally.
By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve.
Our Mission
To provide compassionate, patient-centered hospice care that honors the dignity of every individual; people caring for people.
Culture & Values
Our people are the heartbeat of our mission. At Crossbridge Hospice, we recognize your unique talents, nurture your growth, and celebrate your compassion. Together, we're building a community that leads with integrity and serves with heart.
- Clinician-led teams built on compassion and respect
- A supportive environment where every voice matters
- Commitment to dignity for patients, families, and staff
- Integrity and empathy at the core of all we do
Why You'll Love Working With Us:
- Competitive compensation + Bonus Incentive Plan
- Health, Dental, Vision, Disability & Life Insurance
- 401(k) Retirement Plan
- Tuition Reimbursement
- Professional Licensing & Certification Renewal Reimbursement
- Paid Time Off + Paid Holidays + Floating Holidays
- Mileage Reimbursement
- Supportive Team Environment
- Mission-driven leadership that values your voice and expertise
- Opportunities to grow
- Do meaningful work that impacts patients and families every day
How you will contribute:
The Sales Clinical Liaison acts as a patient advocate throughout the referral and admission process, ensuring patients are guided to the most appropriate level of care. This role requires a Registered Nurse (RN) or an individual with an advanced clinical degree.
How you will make an impact:
Business Development & Outreach: Proactively grow the organization by identifying new opportunities, building strong referral relationships, and representing the company in the community.
Patient & Family Engagement: Act as a trusted, compassionate resource, educating patients and families about hospice services and guiding them through enrollment.
Communication & Coordination: Strengthen partnerships with healthcare providers, ensure smooth communication between referral sources and clinical teams, and manage timely follow-ups and documentation.
Market Leadership: Drive awareness and growth by educating stakeholders, analyzing referral trends, staying informed on market dynamics, and positioning the organization as a trusted leader in the community.
The Experience and Skills You'll Bring
- Strong verbal and written communication skills with ability to engage clinical and non-clinical audiences
- Effective relationship-building skills with referral sources, patients, and interdisciplinary teams
- Customer service-oriented with strong active listening and professionalism
- Ability to educate and influence using a consultative, clinically informed approach
- Working knowledge of medical terminology, healthcare delivery systems, and referral processes
- Familiarity with electronic health records (EHR); hospice and palliative care knowledge preferred
- Strong organizational and time management skills with ability to manage multiple priorities
- Proficiency in Microsoft Office and ability to learn new systems quickly
- Demonstrates initiative, adaptability, and ability to work collaboratively in a team environment
- Associate's degree in nursing (ADN) or Bachelor of Science in Nursing (BSN)
- Active, unrestricted Registered Nurse (RN) license in the state of practice.
Preferred Knowledge, Skills and Experience:
- Knowledge of healthcare referral processes and case management
- Experience with hospice care and understanding of prognostic indicators
- Two (2) years of clinical nursing experience, including case management in a clinical setting