Marketing Program Manager - El Segundo, CA

GENERAL SUMMARY:

This position provides independent marketing program management of high-visibility initiatives. This position will provide marketing leadership for Kinecta product and segment teams ensuring all elements of integrated programs are in alignment with the corporate objectives for Kinecta.

NATURE AND SCOPE OF POSITION:

This position is authorized to take reasonable actions necessary to carry out the assigned responsibilities of the position, provided that such action is consistent with cost-effective practices and is consistent with the policy and procedures of Kinecta Federal Credit Union.

SUPERVISORY RESPONSIBILITIES:

This position does not have direct managerial responsibilities; however, he/she will be expected to oversee the work of others in support of assigned projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Takes the lead with assigned product and segment groups regarding sophisticated marketing programs developing goals and executing strategies to achieve them.
• Acts as Marketing’s subject matter expert for the products he/she supports. This entails a deep understanding of the features, functions, and benefits of the products presented by the business unit he/she supports.
• Monitors industry trends, including researching competitor practices and staying abreast of market conditions.
• Builds rapport and relationships with key line of business stakeholders as primary point of contact between product owners and the Marketing team.
• Actively participates in business unit and/or finance led meetings as appropriate.
• Conducts regular marketing meetings with Kinecta business partners.
• Develops, ideas and executes integrated multi-channel marketing programs (including post-campaign analysis) to achieve the strategic goals of products, segments, and Kinecta.
• Ability to write benefit-driven messaging that resonates with intended audiences.
• Manages incoming requests and projects from a variety of sources. Aligns requests with marketing priorities, identifies necessary resources, tracks asset progress in ticketing system, and makes appropriate updates to the marketing calendar.
• Seeks and documents compliance approval on marketing materials and list criteria.
• Provides marketing and team support including invoicing, contract renewal dates/reviews, reporting, and general competitive positioning.
• Advises all departments and vendors regarding the proper display of Kinecta name, logo, and brand guidelines.
• Assists Marketing team with various projects as required.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs other duties including special projects as assigned.

MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities:

• Team player with exceptional problem-solving skills, quality control mindset, attention to detail, and ability to optimize return on marketing investments (ROMI).
• Requires little oversight to identify steps to accomplish tasks and is accountable for meeting deadlines without intervention.
• Successfully manages multiple complex programs simultaneously.
• Strong computer skills including Microsoft Office suite (Word, Excel, PowerPoint) and Adobe Acrobat.
• Proven project management skills from ideation through execution and measurement.
• Comfortable with general data analysis and reporting for his/her marketing programs. Able to spot errors and trends in data. Makes recommendations to improve future results.
• Has financial product knowledge, including but not limited to deposit, credit, and mortgage products.
• Working knowledge of Customer Relationship Management (CRM) tools and email marketing programs.
• Technology adopter with willingness to learn new software as circumstances require.
• Strong communications skills to confidently present to all levels of the Kinecta organization, including upper management.
• Responsible for developing and maintaining strong vendor relationships, including negotiating terms on behalf of Kinecta.
• Strong copywriting and proofreading abilities following Associated Press (AP) writing guidelines.

Education, Training and Experience:

Potential candidates for this position must meet the following requirements:

• Bachelor’s degree in marketing, Communications, Advertising, Digital Engagement, Business, Journalism, or related field.
• 10+ years of experience in integrated marketing program planning and execution, preferably in the financial services industry.
• Proven track record of independent thought, executional success, and revenue generation.

One year of relevant professional-level work experience may be substituted for one year of required education.

NOTE: Writing and program development test will be administered during interview process.

WORKING CONDITIONS:

• The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
• The job may require flexibility with regards to scheduling days, hours, and work location, depending on business needs.
• The job is typically sedentary but may require standing and walking up to 35% of the work time to transfer files, ask questions, and related activities.

PHYSICAL ABILITIES, MENTAL DEMANDS, AND WORK ENVIRONMENT

Must be able to exercise sound judgment, effectively plan and be well organized, have excellent oral and written communications skills, work well under changing timelines, take the initiative and be flexible and cooperative. Accuracy, timeliness and maintaining confidentiality related to member, employee information and company records is required.

While performing the job duties of this position, the employee is regularly required to sit; talk or hear in person and by telephone; use hands to operate standard office equipment; reach with hands and arms; lift minimum 10 lbs.

The employee is frequently required to walk and stand. Vision abilities required by this job include close vision and the ability to adjust focus to read and operate office equipment, as necessary. The employee works under typical office conditions and noise levels.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Kinecta Federal Credit Union is one of the nation's leading Credit Unions, with more than $4 billion in assets and serving over 285,000 member-owners across the country.

From the beginning, we have helped our members fulfill their dreams. In 1940, Hughes Aircraft Employees Federal Credit Union was an idea born from a simple inconvenience: employees of the Hughes Aircraft Company were spending too much lunchtime driving downtown to handle their finances. So why not start a credit union, right there at the plant?

“I went to Mr. Hughes’ office in Hollywood and talked to his secretary Nadine. I gave her all the facts and Mr. Hughes said, ‘Sure. Start the Credit Union. Just keep my name clean. I don't want anything funny going on.’ I said, you can be sure of that. And Hughes Credit Union was born.”
- Lou Merandi, Credit Union Founder & Hughes Aircraft Chief Tool Designer, 1937-1981

In October 1940 a United States government charter was issued to establish the Credit Union. Each of the 12 founders deposited $5 to make the Credit Union's total assets $60. Membership cost 25 cents and the maximum loan amount was $200. We launched our name change to Kinecta Federal Credit Union in July 2001, after serving our members proudly as Hughes Aircraft Employees Federal Credit Union for more than 60 years.

As we continue to expand our position as a leader in the financial services industry our Kinecta name and logo represent our continued commitment to delivering unequalled value to the members-owners of Kinecta Federal Credit Union. Our promise: Every aspect of our organization, from our employees, to our communications, to our products and services, sets standards of excellence by remembering that our business is serving our members. And we’re committed to doing that better than anybody.