Bilingual Customer Service Rep

Job Summary
We are seeking a Bilingual (SPANISH & ENGLISH) Customer Service Representative to support a busy property management office in Goleta, CA. This contract/temp-to-hire opportunity is ideal for a professional, service-focused candidate who is fluent in Spanish and English and enjoys helping residents, applicants, and visitors with leasing, account, and general office needs.
This role offers the opportunity to join a stable, team-oriented environment where strong communication, organization, and follow-through are valued. The Bilingual Customer Service Representative will be a key point of contact for the community and will help create a positive experience for residents from initial inquiry through move-in and ongoing support.
Candidates who enjoy working with people, solving problems, staying organized, and contributing to a supportive office team will be well positioned for success in this role.
Key Responsibilities
- Greet and assist residents, applicants, and visitors in person, by phone, and via email.
- Respond to questions regarding available properties, leasing requirements, move-in and move-out procedures, and account inquiries.
- Process rental applications, verify applicant information, and communicate application decisions.
- Prepare leasing documents, agreements, resident records, parking information, and related paperwork.
- Coordinate lease signings, move-ins, resident onboarding, and follow-up communication.
- Support daily office operations by maintaining accurate records, organized files, and a professional workspace.
Compensation and Benefits
- Pay: $22.00 per hour.
- Salary range provided: $25.00 to $25.00 per hour.
- Schedule: Full-time.
- Position type: Contract/Temporary, temp-to-hire.
- Location: Goleta, CA.

This company offers growth and a great group of people to work with.