The Business Office Manger organizes and performs business office functions to include accounting,

payroll, personnel, bookkeeping, secretarial, and medical records.

Maintain Rights of Residents as set forth by the Texas Department of Health Laws and Regulations.

 Responsible for copying and mailing accounts payable documents on a timely basis to the

corporate office.

 Prepares and submits reports and various correspondence.

 Maintains an organized filing system for various office records and reports.

 May answers incoming phone calls and greets the public in the front office.

 Maintains adequate supply of office products within budget.

 Performs resident admissions tasks such as: telephone or persona inquiries, tours.

 Reviews resident billings monthly, performs follow-up for second notices.

 Maintains a facility petty cash box.

 Performs functions associated with a resident spending account to include ledger cards, checking

accounts, and a petty cash box of $200 (if required).

 Serves as the Mentor Coordinator and performs all Mentor Program functions for the facility.

 Fills out deposit report for central office.

 Delivers deposits to the band in Administrator’s absence.

 Update resident, responsible party, and employee addresses and telephone lists.

 Performs other business office duties as directed by the Administrator.

 Assists Social Service designee with medical records.

 Calculates ancillary charges.

 May maintains all personnel records, assists with vacation and sick leave accruals.

 Other duties as assigned, with or without reasonable accommodations, to assist in maintaining

quality standards and maintaining the facility as a viable and successful entity.

 High school diploma or GED preferred

 Previous office experience preferred

 Previous nursing home experience preferred

 Experience with insurance billing required

 Must be able to move intermittently throughout the workday.

 Ability to remain calm under stress.

Qualifications

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Expectations

Company Culture

Acknowledgement

 Must function independently, have flexibility, personal integrity, and the ability to work effectively

with residents, personnel, and support agencies.

 Ability to demonstrate patience, tact, courtesy, enthusiasm, and a positive attitude.

 Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times

hostile residents within the facility.

 Ability to read and write in English.

 Must be able to lift and transfer a minimum of 50 pounds.

 Be professional, supportive, and kind to internal and external constituents

 Remain loyal and confidential to staff, residents, and owner

 Keep the corporate office apprised of situations that could negatively impact the facility

 Ensure only positive information is mentioned to all contacts of the facility, prospective

residents, staff, sales staff, and inspection teams, etc.