Business Office Manager

Join Our Team at The Village at Marymount in Garfield Heights, Ohio

The Village at Marymount is seeking an experienced, detail-driven Business Office Manager (BOM) to join our leadership team. This full-time role is ideal for someone who thrives in a fast-paced healthcare environment and brings strong financial, billing, and administrative expertise to support our residents, families, and staff.

About the Role

As a key member of our administrative team, you will oversee daily business office operations, including billing, collections, and resident trust accounts. You will manage admissions paperwork, insurance verification, and financial documentation, ensuring accurate and timely submission of Medicaid/Medicare billing. Additionally, you will maintain compliance with state and federal regulations and support HR functions such as onboarding, personnel files, and payroll coordination.

Responsibilities

• Oversee daily business office operations, including billing, collections, and resident trust accounts

• Manage admissions paperwork, insurance verification, and financial documentation

• Ensure accurate and timely submission of Medicaid/Medicare billing

• Maintain compliance with state and federal regulations

• Support HR functions such as onboarding, personnel files, and payroll coordination

• Provide exceptional customer service to residents, families, and staff

• Collaborate with the Administrator and department leaders to support smooth facility operations

What We’re Looking For

• Experience in a healthcare setting required (skilled nursing or assisted living preferred)

• Strong knowledge of billing, insurance processes, and Medicaid/Medicare

• Excellent organizational skills and attention to detail

• Ability to manage deadlines and multitask effectively

• Professional communication skills and a resident-centered mindset

• Experience with EMR or billing software a plus

Why Join Us

• Supportive leadership team

• Opportunity to make a meaningful impact on residents and families

• Competitive compensation

• Growth and stability within a respected facility

Join Our Team

If you’re a motivated Business Office Manager ready to bring your healthcare experience to a team that values excellence and compassion, we’d love to meet you. Apply now to join our team at The Village at Marymount in Garfield Heights, Ohio!