Service Technician - Repair Service
Service Technician – Full TimeThe vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.Location: Burnsville, MNSchedule: Monday – Friday | Daytime ScheduleCompensation: $22- $25 per hour depending on experience + $1,000 sign on bonus.About UsSouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we've built our reputation on reliability, integrity, and a commitment to helping our customers get the job done right.Our success is driven by more than just products — it's powered by our people, our relationships, and our dedication to providing unmatched service every day.Our Core ValuesAt SouthernCarlson, our values guide how we serve customers, support our teammates, and grow our business.Provide Fanatical Service We take ownership of every challenge and go above and beyond to exceed expectations.Act With Urgency We respond quickly and decisively — because our customers' time matters.Earn & Maintain Trust Trust is earned through consistency, accountability, and doing what's right.Continuously Improve We never stop learning, growing, and improving how we work.Job DescriptionWe're hiring a Service Technician who enjoys hands-on work, problem-solving, and supporting customers with expert tool service repair. This role is essential to maintaining SouthernCarlson's high standards of service by ensuring customer tools operate safely, reliably, and efficiently.What You'll DoDiagnose, troubleshoot, and repair pneumatic and electric power tools (nail guns, staple guns, etc.)Perform preventative maintenance and ensure tools meet safety and performance standardsProvide hands-on training to customers on proper tool operation and careProcess service orders, parts requests, and required documentation accuratelyPartner with sales and operations teams to resolve customer issuesAssist with customer orders and counter support as neededMaintain a clean, safe, and organized service areaDeliver friendly, professional, and solutions-focused customer serviceWhat We're Looking ForExperience repairing pneumatic, electric, or construction power tools preferred Mechanical aptitude with strong troubleshooting skills Construction, industrial supply, or related industry experience a plus Customer-first mindset with strong communication skills Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally Basic computer proficiency High school diploma or GED required Willingness to learn and retain technical product knowledgeWhy You'll Love Working With UsConsistent Hours – Daytime schedule, Monday–Friday Positive Culture – Team-oriented, respectful, and supportive environment Career Growth – Training and advancement opportunities Competitive Benefits, including:Health, Dental, and Vision401(k) with Company MatchPaid Time Off and HolidaysOur Values – OUR PROMISE MEANS MORE™Respect – We treat everyone with kindness and fairnessIntegrity – We do what's right, alwaysTeamwork – We win togetherFamily Feel – A nationwide company with a local, community-driven cultureReady to grow your career with SouthernCarlson? Apply today!All offers are contingent upon successful completion of a background check and drug screening.SouthernCarlson is an Equal Opportunity Employer.SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.