Avaya Telecom Support Technician

Avaya Telecom Support TechnicianQualifications of a successful candidate must include:• Intermediate (3-6 years) experience with the Avaya Aura software, specifically Communications Manager (CM) and Session Manager (SM);• Avaya Certifications (not required, but is a plus);• Experience with Avaya Call Center (not required, but is a plus).Responsibilities of the IT Resource shall include but are not limited to the following:• Telephone Move, Add, Change work;• Troubleshoot and resolve issues with telephones;• Deploy advanced features as needed;• Facilitate call center adds and changes;• Facilitate department moves;• ACD Changes cabling oversight for moves;• Network port activations as needed;• Train other team members.