Quality Assurance AuditorTelamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world's most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.This work isn't easy—and that is exactly why we do it. Telamon thrives when we're solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us—inside our walls and out.At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.Learn more at telamon.comThe Quality Assurance Auditor is responsible for ensuring the accuracy, quality, and compliance of integration builds prior to shipment and deployment. This role serves as a critical control point in the production process by identifying defects, validating adherence to engineering and customer requirements, and driving early detection of issues that could result in rework, overruns, or customer dissatisfaction.The Auditor partners cross-functionally with Operations, Engineering, Materials, and Suppliers to strengthen quality processes, improve first-pass yield, and support consistent, reliable delivery across the Distribution Group.Essential Duties and ResponsibilitiesQuality Auditing & InspectionPerform audits (on-site and virtual) of integration builds to verify compliance with engineering drawings, customer specifications, and internal quality standardsConduct first article inspections and validate new assemblies to ensure accuracy prior to full productionPerform physical inspections of finished goods, including UVN and Hut/Infrastructure builds, to confirm installation integrity and readiness for deploymentIdentify defects, non-conformances, and risks prior to shipment to prevent downstream rework and customer impactProcess Validation & ImprovementReview assembly drawings, process flows, and control plans to ensure alignment with quality standards and operational executionIdentify gaps in processes and initiate corrective action requests (CARs) to address root causesPartner with Operations and Engineering to implement process improvements that enhance quality, efficiency, and consistencySupport continuous improvement efforts aimed at reducing defects, rework, and material wasteQuality Monitoring & ReportingTrack and document audit findings, defect trends, and recurring issuesEscalating systemic quality concerns that impact cost, delivery, or customer satisfactionProvide clear, actionable feedback to stakeholders to support resolution and prevent recurrenceCross-Functional CollaborationCollaborate with Quality Assurance, Manufacturing, Materials, Purchasing, and Suppliers to ensure consistent application of quality standardsServe as a quality resource to operations while maintaining independent audit integritySupport quality-related initiatives and special projects as neededSupports continuous improvement by following established processes, identifying inefficiencies or issues, and contributing to solutions that improve safety, quality, and productivity. Leverages available tools and technologies, including AI-enabled solutions, where appropriate to improve efficiency and streamline work.Managerial ResponsibilityThis role has no direct reports.Travel/Shift RequirementsMinimal travel (less than 15%)Physical DemandsFrequent standing, walking, bending, kneeling, and lifting (up to 50 lbs.)Ability to work in warehouse, manufacturing, and field environments, including ladders and confined spacesExposure to operational conditions including electrical components and ESD-sensitive equipmentRepetitive use of hands and arms for inspection and documentation activities.Skills and Abilities RequiredWorking knowledge of telecommunications quality standards (e.g., TL9000, AT&T TP standards) and applicable building codesAbility to interpret technical drawings, specifications, and assembly instructionsStrong problem-solving skills with the ability to identify root causes and recommend solutionsEffective communication skills with the ability to deliver feedback constructively and influence outcomesAbility to manage multiple priorities in a fast-paced, production environmentProficiency in Microsoft Office SuiteEducation and Experience RequiredHigh School Diploma required; Associate degree preferredMinimum of 2 years of experience in telecommunications, manufacturing, or quality assuranceExperience working in cross-functional environments with production and operational teams.Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.
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