Mechanical Engineer IWe are seeking a Field Service Engineer for system-level investigations of an advanced drone system at commercial operations sites. This role is focused on improving reliability within an ultra-fast drone delivery operation. The position involves troubleshooting drone issues, finding solutions to return drones to service, and supporting new delivery sites.Key ResponsibilitiesSupport new drone delivery sites by provisioning site equipment and performing check flights. Verify nominal performance before the start of commercial operations.Perform daily system-level investigations for the drone system.Troubleshoot drone issues observed during operations and implement solutions to return drones to service.Work with design and service engineering staff to ensure technical reliability.Provide engineering analyses and solutions to improve system reliability and performance.Use data-driven insights to identify opportunities and lead system improvements.Required QualificationsEducation: A Bachelor's or Master's degree in Aerospace, Mechanical Engineering, Mechatronics, Robotics, or an equivalent field is required.Experience: Candidates should have experience in troubleshooting and debugging technical systems, scripting in modern programming languages, and project management.Skills: Strong communication and writing skills are necessary for this role. The ability to travel up to 30% of the time is required.Preferred QualificationsExperience in the aviation or aerospace industry.Direct experience with drone systems.Experience working with operations teams to resolve urgent issues.Proficiency with engineering project management software such as JIRA or Confluence.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
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