IT Support Analyst | Wilmington, DE | $65K-$80K + Bonus
Express Employment Professionals is looking for IT Support Analyst | Wilmington, DE | $65K-$80K + Bonus in Philadelphia, PA.
This local job opportunity with ID 3815609836 is live since 2026-09-03 01:59:01.
<div><div ><div tabindex="0" role="article" aria-labelledby="copilot-message-_r_28o_-title copilot-message-_r_28o_" aria-setsize="8" aria-posinset="8" data-tabster="{"groupper":{"tabbability":2},"focusable":{}}"><div ><h6 ><span ><strong>IT Support Analyst</strong></span><br><span ><strong>Wilmington, DE (On-site)</strong></span><br><span ><strong>$65,000-$80,000 + Bonus + Excellent Benefits</strong></span></h6></div><div dir="auto"><div><div dir="auto"><div ><div ><div tabindex="-1" data-test><div><div><div data-test><div ><div ><div dir="auto" aria-hidden="false" data-test data-message- data-message-type="Chat"><div ><p>A well-established professional services firm is seeking an <strong>IT Support Analyst</strong> to provide technical support to attorneys and staff in a fast-paced, client-focused environment. This position offers the opportunity to work with a collaborative technology team while supporting critical business operations.</p><h3>Responsibilities</h3><ul><li>Provide day-to-day technical support for desktop, laptop, mobile device, and software issues</li><li>Troubleshoot and resolve hardware, software, network, and connectivity problems</li><li>Support Microsoft 365 applications, Windows operating systems, and firm technology platforms</li><li>Set up and configure computers, peripherals, and user accounts</li><li>Assist with onboarding and offboarding employees, including workstation deployment and access provisioning</li><li>Support conference room technology and audiovisual equipment</li><li>Document and track support requests through resolution</li><li>Deliver exceptional customer service while supporting attorneys and professional staff</li><li>Assist with technology upgrades, system implementations, and other IT projects as needed</li></ul><h3>Qualifications</h3><ul><li>2+ years of IT Help Desk, Desktop Support, or Technical Support experience</li><li>Strong knowledge of Windows operating systems and Microsoft 365</li><li>Experience with Active Directory, user account administration, and hardware troubleshooting preferred</li><li>Excellent communication and customer service skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Experience supporting a law firm or professional services environment is highly preferred</li></ul><h3>Benefits</h3><ul><li>Competitive salary of $65,000-$80,000</li><li>Annual bonus opportunity</li><li>Comprehensive benefits package</li><li>Professional growth and development opportunities</li><li>Collaborative and stable work environment</li></ul><p><strong>Interested candidates should email their resume to Alexis.Haley@expresspros.com for confidential consideration.</strong></p><p> </p><p><strong>#2722</strong></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>PandoLogic. Category:Technology, Keywords:Help Desk Analyst, Location:Philadelphia, PA-19122
<div><div ><div tabindex="0" role="article" aria-labelledby="copilot-message-_r_28o_-title copilot-message-_r_28o_" aria-setsize="8" aria-posinset="8" data-tabster="{"groupper":{"tabbability":2},"focusable":{}}"><div ><h6 ><span ><strong>IT Support Analyst</strong></span><br><span ><strong>Wilmington, DE (On-site)</strong></span><br><span ><strong>$65,000-$80,000 + Bonus + Excellent Benefits</strong></span></h6></div><div dir="auto"><div><div dir="auto"><div ><div ><div tabindex="-1" data-test><div><div><div data-test><div ><div ><div dir="auto" aria-hidden="false" data-test data-message- data-message-type="Chat"><div ><p>A well-established professional services firm is seeking an <strong>IT Support Analyst</strong> to provide technical support to attorneys and staff in a fast-paced, client-focused environment. This position offers the opportunity to work with a collaborative technology team while supporting critical business operations.</p><h3>Responsibilities</h3><ul><li>Provide day-to-day technical support for desktop, laptop, mobile device, and software issues</li><li>Troubleshoot and resolve hardware, software, network, and connectivity problems</li><li>Support Microsoft 365 applications, Windows operating systems, and firm technology platforms</li><li>Set up and configure computers, peripherals, and user accounts</li><li>Assist with onboarding and offboarding employees, including workstation deployment and access provisioning</li><li>Support conference room technology and audiovisual equipment</li><li>Document and track support requests through resolution</li><li>Deliver exceptional customer service while supporting attorneys and professional staff</li><li>Assist with technology upgrades, system implementations, and other IT projects as needed</li></ul><h3>Qualifications</h3><ul><li>2+ years of IT Help Desk, Desktop Support, or Technical Support experience</li><li>Strong knowledge of Windows operating systems and Microsoft 365</li><li>Experience with Active Directory, user account administration, and hardware troubleshooting preferred</li><li>Excellent communication and customer service skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Experience supporting a law firm or professional services environment is highly preferred</li></ul><h3>Benefits</h3><ul><li>Competitive salary of $65,000-$80,000</li><li>Annual bonus opportunity</li><li>Comprehensive benefits package</li><li>Professional growth and development opportunities</li><li>Collaborative and stable work environment</li></ul><p><strong>Interested candidates should email their resume to Alexis.Haley@expresspros.com for confidential consideration.</strong></p><p> </p><p><strong>#2722</strong></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>PandoLogic. Category:Technology, Keywords:Help Desk Analyst, Location:Philadelphia, PA-19122