Customer Service Representative - Healthcare
Job Description
Location: On-site in Phoenix, AZ
Starting Pay: $17.42/hr. plus up to $2,880 in bonus opportunities for eligible new hires*
Schedule: Limited-Service Full-Time positions available
Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter
Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m.
Make a Difference by Helping People Navigate Healthcare with Confidence
Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.
You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.
Pay & Benefits
We provide a competitive package designed to support your success both inside and outside work:
- Competitive Compensation:
- $17.42/hr base pay + 10% shift differential
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Potential bonus opportunities are up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period.*
*Eligibility requirements apply. Bonus amounts and payout timing may vary.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible