Competency

• Strong written and verbal communication skills; ability to interact with clients, staff, regulators, and community partners.
• Proficient ability to read and interpret simple instructions and diagrams.
• Excellent problem-solving skills with the ability to think outside of the box to resolve problems.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Suite or related software.

Supervisory Responsibility

• This position has no supervisory responsibilities.

Work Environment

• Primarily indoor environment with occasional outdoor work performed in a residential or outpatient treatment setting.
• May be exposed to individuals experiencing emotional distress or behavioral challenges.
• May work in close proximity to staff and clients.
• Noise level is typically moderate.

Physical Demands

• Frequent standing, walking, bending, and reaching throughout the day.
• Must be able to lift, carry, and move objects up to 25 pounds regularly, and occasionally up to 40 pounds.
• Must have adequate visual acuity to read labels, and written instructions, and sufficient hearing to communicate effectively in a treatment environment.

Travel Required

• Moderate travel for outings, pharmacies, between facilities, external trainings or meeting; must be able to drive or otherwise travel between locations during regular work hours.

Required education and experience

• High school diploma or GED
• Certified in CPR/First Aid (within 30 days of hire)
• Med-tech or CNA Certification (within 30 days of hire)

Preferred education and experience

• Associates degree in Psychology, or Social Work or other related field or a combination of education and/or two (2) or more years of experience in healthcare or mental health experience.

Work authorization/security clearance requirements:

• Must possess and maintain a valid California Driver’s License with a clean driving record.
• Must successfully pass fingerprinting, criminal background check, and any additional clearances required by DHCS, DSS, or funding/regulatory agencies.

PM21