Business Office Manager

Department: Finance/Facility Operations

Location: Macomb County

Reports To: Executive Director

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Position Summary:

The Business Office Manager supports facility operations by managing accounts receivable, accounts payable, billing, and resident trust accounts. This role ensures financial accuracy, regulatory compliance, and supports the business office in providing excellent service to residents, families, and staff. Recruitment of facility staff.

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Key Responsibilities:

• Maintain daily census and payor reconciliations.
• Manage cash receipts, billing, and trust accounts.
• Ensure timely vendor invoice processing and accounts payable management.
• Assist with month-end closing procedures and reporting.
• Support accounts receivable collections and resolution of delinquent accounts.
• Communicate with residents, families, and vendors regarding billing and payments.
• Manage Recruitment and onboarding of facility staff

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Skills & Competencies

• Strong organizational and multitasking skills.
• Proficiency with Microsoft Office Suite and billing/accounting software.
• Excellent interpersonal and customer service skills.
• Ability to manage deadlines and resolve financial discrepancies.

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Required:

• High school diploma required; college coursework in accounting or business preferred.
• Experience in accounts payable/receivable and billing functions.

Preferred:

• Healthcare or long-term care finance experience.

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Physical & Work Requirements

• Prolonged sitting and computer use.
• Occasional lifting up to 25 pounds.

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Personal Attributes:

• Integrity and accountability
• Attention to detail
• Customer-focused approach
• Problem-solving mindset