WMS Business Systems Analyst

West Coast Logistics Plano, TX Open
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West Coast Logistics is looking for WMS Business Systems Analyst in Plano, TX.
This local job opportunity with ID 3828324296 is live since 2026-09-10 20:36:06.
Job Description
Job Description
CLIENT HIGHLIGHT
The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation — and one of the most well-known brands in the world.

LOCATION
Plano, TX 75023

COMPENSATION
$45.70/hr

SCHEDULE
On-site
Monday-Friday // 40 hrs/wk

CONTRACT TERM
1 year long contract with high likelihood of extension/converstion to full time employee

POSITION OVERVIEW – WMS Business Systems Analyst- The main function of a business systems analyst is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.

RESPONSIBILITIES
  • Serve as the primary point of contact for WMS issues, including errors, data discrepancies, and system/interface failures.
  • Troubleshoot integrations between the WMS and ERP, TMS, EDI, RF/scanning hardware, and other systems.
  • Monitor system performance and proactively identify recurring issues before they impact warehouse operations.
  • Support and lead new WMS and warehouse system implementations, partnering with Project Managers, IT, and other stakeholders.
  • Translate business requirements into WMS functionality and configure workflows for receiving, put-away, picking, packing, and shipping.
  • Diagnose system configuration and integration issues, test software modifications, and escalate complex issues to IT or software vendors when needed.
  • Navigate WMS modules and interfaces to support inventory tracking, order fulfillment, shipping, and receiving.
  • Maintain documentation of known issues, workarounds, troubleshooting steps, and resolutions.
  • Create and update SOPs, process documentation, and quick-reference guides.
  • Train warehouse staff and supervisors on WMS functionality, processes, and best practices.
  • Gather business requirements and work with technical teams to improve and automate existing processes.
  • Analyze system capabilities, workflows, and operational requirements to identify opportunities for improvement.
REQUIRED SKILLS
  • Bachelor’s degree in Business, Supply Chain, a technical field, or equivalent experience.
  • 3+ years of experience in Supply Chain, Business Systems Analysis, Project Management, or a related field.
  • Hands-on experience with WMS and SAP or similar ERP/business systems.
  • Experience working in a warehouse or distribution environment, particularly in a systems-focused role.
  • Strong experience troubleshooting system errors, data issues, integrations, and operational problems.
  • Strong analytical and quantitative skills with exceptional attention to detail and data accuracy.
  • Strong problem-solving skills and ability to work effectively under pressure during live operational issues.
  • Ability to gather business requirements and translate them into system/process requirements.
  • Strong written and verbal communication skills with the ability to work effectively with both business and technical teams.
  • Ability to work independently, prioritize tasks, and manage time effectively
PREFERRED QUALIFICATIONS
  • Advanced Excel skills.
  • Experience with WMS implementations, configuration, or system integrations.
  • Experience with EDI, TMS, RF/scanning systems, or warehouse automation.
  • Experience in Telecom, High Tech, Consumer Electronics, or a similar industry.
  • Experience creating SOPs, training materials, and user documentation.
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