Patient Services Representative

Boston, MA Open
Hub Technology Group is looking for Patient Services Representative in Boston, MA. This local job opportunity with ID 3829301949 is live since 2026-09-11 14:01:08.


Patient Services Representative

Patient Services Representative will work in a fast-paced clinical environment. This position serves as a first point of contact for patients and works closely with healthcare providers, clinical staff, and other team members to deliver a professional and positive patient experience.


  • Greet patients and manage front-desk check-in and check-out


  • Answer and process incoming patient calls and emails


  • Schedule and coordinate patient appointments using centralized scheduling systems


  • Verify and update patient demographic, billing, and insurance information


  • Check insurance eligibility and explain coverage and self-pay guidelines


Qualifications


  • High School Diploma or GED required; Associate's degree preferred


  • 13 years of customer service experience in a healthcare setting


Required Skills