Admissions/Marketing Director

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Job Summary

Portland Health and Rehabilitation in Portland, Oregon is looking for an Admissions/Marketing Director for our community. As our Admissions/Marketing Director, you will be the first point of communication for referrals, families, and partners. Your professionalism, precision, and warmth will set the tone for a seamless and supportive transition into our facility.

Key Responsibilities:

• Serve as the primary contact for all incoming referrals, calls, walk-ins, and inquiries.

• Coordinate admission documentation completion, insurance verification, and pre-admission authorization

• Communicate clearly and professionally with hospitals, case managers, residents, families, and internal departments.

• Ensure accurate data entry and timely updates in Point Click Care CRM

• Facilitate facility tours, referral follow-up, and participate conversion strategies.

• Maintain strong customer service standards at every touchpoint.

• Collaborate with nursing, therapy, and administrative teams to ensure smooth admissions.

• Ensure empty rooms are admit and tour ready on a daily basis

• Assist with marketing events, community outreach, and relationship development activities.

Education/Requirements

You’ll be a great fit if you are:

• Experienced – Prior SNF, rehab, or healthcare admission experience strongly preferred.

• Detail-driven – Organized, accurate, and confident managing multiple moving parts.

• Customer-focused – You communicate with empathy, clarity, and professionalism.

• Tech-savvy – Proficient in Microsoft Office, Point Click Care (PCC), Insurance Portals (NaviHealth, Availity, UHC, etc), Hospital Referral Portals (AIDA, CarePort, Wellsky, EPIC)

• Collaborative – A team player who works well with nursing, clinical, and leadership staff.

• Poised & dependable – You bring positivity, composure, and reliability every day.

Benefit Highlights:

• Competitive compensation

• Medical, dental, and vision benefits

• Paid time off

• Supportive leadership and room to grow

• An environment where your work truly makes a difference

Portland Health and Rehabilitation

12441 Southeast Stark Street, Portland, OR 97233, USA

Evergreen Healthcare Group is an Equal Opportunity Employer.