Medical Assistant & Research Scheduler (CRC Support)

Job Type: Full Time

We are looking for a high-energy, detail-driven Medical Assistant / Scheduler to work directly with our Lead Clinical Research Coordinator. In this role, you will be the "engine" of our study visits. You aren’t just rooming patients; you are ensuring that every protocol-mandated procedure is executed perfectly to protect the integrity of our data.

The ideal candidate is someone who anticipates the needs of the Clinical Research Coordinator. You understand that "close enough" doesn't work in clinical trials, and you take pride in flawless documentation and a seamless patient experience.

• CRC Partnership: Work side-by-side with the Clinical Research Coordinator to prepare for upcoming study visits and ensure all supplies/kits are ready.

• Precision Scheduling: Manage the master study calendar, ensuring participants are scheduled within their specific protocol windows.

• Clinical Execution: Perform phlebotomy, processing, and shipping of labs; conduct EKGs, vitals, and other protocol-specific assessments.

• Data Support: Assist the CRC in maintaining source documents and ensuring all "shadow files" are organized and audit-ready.

• Participant Engagement: Act as the primary point of contact for participant reminders, travel coordination, and initial intake.

• Clinical Research Background: At least 1 year of experience working specifically on clinical trials.

• Phlebotomy Expertise: Strong blood draw skills and experience with specimen processing (centrifuging, pipetting, and dry ice shipping).

• Protocol Literacy: Ability to read a Schedule of Events (SoE) and understand what is required at each specific visit.

• Communication: Professional phone and email etiquette for interacting with both participants and Sponsor monitors.

• Certification: Current Medical Assistant (MA) certification and GCP (Good Clinical Practice) training