Field Service Engineer - Medical Devices #ESF9538

ExpertHiring Philadelphia, PA Open
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ExpertHiring is looking for Field Service Engineer - Medical Devices #ESF9538 in Philadelphia, PA.
This local job opportunity with ID 3841117142 is live since 2026-09-18 14:17:50.
Job Description
Job Description
Top reasons to work for my client:
  • Our client is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care.
  • They are one of the largest global medical technology companies in the world.
  • Its 65,000 employees have a passion and commitment to help improve patient outcomes, improve the safety and efficiency
  • Career advancement, well liked management
  • Autonomy in the workplace
If this sounds interesting, let's talk!
Job Type : Full Time Location : Philadelphia, Pennsylvania Pay : Great Pay, Benefits Job Description What you will be doing:
  • Provide expert on-site technical support for pharmacy automation and dispensing systems.
  • Perform break/fix service, preventive maintenance, and equipment calibration to ensure optimal system performance and reliability.
  • Troubleshoot and repair complex systems through hardware diagnostics, mechanical troubleshooting, and electromechanical system repair.
  • Maintain maximum system uptime through proactive issue identification and root-cause analysis.
  • Deliver comprehensive technical training to pharmacy staff, ensuring proper system operation.
  • Respond to service requests within defined SLA requirements.
  • Collaborate with field service teams to resolve complex technical issues.
  • Support system implementation and upgrades by assisting Product Implementation Teams with installations, commissioning, and upgrades.
  • Meticulously document all service activities and technical resolutions in Salesforce Field Service Lightning.
  • Participate in regional field coverage rotation, including occasional overnight travel and weekend/holiday/on-call support.
  • Provide valuable product performance feedback to engineering, quality, and management teams to drive continuous improvement.
Experience you will need:
  • 3-5 years of experience as a Field Service Engineer, specifically in medical devices, healthcare technology, or pharmacy automation equipment.
  • Minimum educational requirement of a High School Diploma.
  • Strong proficiency with Microsoft Windows operating systems (versions 2000 through 11) and Microsoft Office Suite.
  • Ability to locate, edit, and manage system configuration files and XML files.
  • Hands-on experience with computer networking fundamentals including TCP/IP protocols, IP configuration, router/switch management, and advanced network troubleshooting skills.
  • Experience with system ghosting, imaging, and re-imaging processes.
  • Strong mechanical aptitude and proficiency using standard hand tools for equipment maintenance and repair.
  • Proven ability to perform in-depth disassembly and reassembly of complex subsystems.
  • Excellent skills in documenting technical work with clarity and accuracy to maintain comprehensive service records.
  • Preferred: Associate Degree or equivalent experience in Engineering Technology, Electronics, Mechatronics, IT, or STEM-related discipline.
  • Experience supporting automated dispensing systems or pharmacy robotics.
  • Prior work in regulated healthcare or FDA-regulated environments.
Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days Pavan Kumar
#INDEH123
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