Lead Medical Asssistant

Job Title: Lead Medical Assistant
Location: La Mesa, CA
Practice Type: Pain Management (3 Providers, ~6 Staff)

Position Summary

We are seeking an experienced and highly organized Lead Medical Assistant (MA) to oversee clinical operations in a fast-paced pain management practice. This role combines hands-on patient care with leadership responsibilities, ensuring efficient workflow, excellent patient experience, and strong support for our providers. The ideal candidate is proactive, detail-oriented, and comfortable managing both people and processes.

Key Responsibilities

Clinical Leadership & Oversight

• Supervise and support Medical Assistants and clinical staff in daily operations
• Coordinate provider schedules, room assignments, and patient flow
• Train, mentor, and onboard new clinical staff
• Ensure adherence to clinical protocols, OSHA/HIPAA compliance, and best practices
• Act as a liaison between providers, front office staff, and management

Patient Care

• Room patients, obtain vital signs, and document medical histories
• Assist providers with exams, procedures, and pain management treatments
• Prepare and maintain exam rooms, ensuring proper sterilization and stocking
• Administer injections and medications as permitted by scope of practice
• Provide patient education and follow-up instructions

Administrative & Operational Duties

• Oversee EMR documentation accuracy and workflow efficiency
• Manage clinical supply inventory and ordering
• Assist with prior authorizations, referrals, and coordination of care
• Monitor daily schedules to minimize wait times and maximize productivity
• Support quality improvement initiatives and compliance audits

Qualifications

• Minimum 3–5 years of Medical Assistant experience, preferably in pain management, orthopedics, or a specialty practice
• Prior lead or supervisory experience strongly preferred
• Medical Assistant certification (CMA, RMA, or equivalent) required
• Strong knowledge of EMR systems and clinical workflows
• Excellent communication, leadership, and organizational skills
• Ability to multitask and thrive in a fast-paced environment

Preferred Skills

• Experience with pain management procedures (e.g., injections, nerve blocks)
• Familiarity with insurance authorizations and specialty referrals
• Bilingual (Spanish) is a plus

Work Environment

• Busy outpatient clinic with 3 providers and a collaborative team of ~6-8 staff members
• Fast-paced, team-oriented, and patient-focused culture

Compensation & Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance (if applicable)
• Paid time off and holidays
• Opportunities for growth and leadership development

Why Join Us

You’ll play a key role in shaping clinical excellence and team performance in a growing pain management practice. This is an opportunity to step into leadership, make a meaningful impact on patient care, and work closely with providers in a supportive environment.