Medical Assistant / Medical Office Representative
Location: Merced, CA
Schedule: Full-Time | Onsite
Specialty: ENT ( Ear, Nose, & Throat)
Pay: $25.73
One Role. Two Ways to Make a Difference.
Cornerstone Staffing Solutions is seeking a versatile Medical Assistant / Medical Office Representative to support both patient care and front-office operations in a busy family medicine practice.
This position will primarily support the call center, referrals, authorizations, and scheduling but must be comfortable transitioning into a clinical Medical Assistant role when coverage is needed.
What You’ll Do
Patient Access and Front Office
Answer incoming calls and provide professional patient support.
Schedule appointments, procedures, and follow-up visits.
Coordinate referrals, authorizations, and insurance verification.
Obtain preauthorizations for procedures, imaging, testing, and medications.
Update patient demographics, insurance, and billing information.
Collect payments and follow established cashiering procedures.
Route patient messages and respond within required timeframes.
Assist with medical records, HIPAA forms, disability paperwork, and FMLA documentation.
Clinical Support
Room patients and prepare them for examinations and procedures.
Obtain and document vital signs, medications, and patient concerns.
Assist providers with examinations and in-office procedures.
Collect and prepare blood or other approved specimens.
Prepare medications and injections under an authorized provider’s written order and within the Medical Assistant scope of practice.
Process prescription requests as directed by the provider.
Prepare, clean, and restock examination rooms.
Maintain accurate documentation in the electronic health record.
Follow infection-control, OSHA, safety, and patient-confidentiality standards.
What We’re Looking For
High school diploma or GED required
Completion of an approved Medical Assistant program or equivalent qualifying military training required
Current American Heart Association BLS certification required
At least six months of outpatient Medical Assistant experience preferred
Medical office, high-volume customer service, referral, or surgical-scheduling experience preferred
Call center and billing experience preferred
Knowledge of medical terminology, CPT and ICD coding, and basic pharmacology required
Strong computer, keyboarding, and standard office-equipment skills
Experience with electronic practice-management systems preferred
Experience using multiline or automatic call-distribution phone systems preferred
Excellent communication, organization, and customer-service skills
Flexibility to support both administrative and clinical responsibilities
Physical Requirements
Ability to stand, walk, bend, reach, and perform repetitive hand movements
Ability to move or lift up to 50 pounds occasionally
Ability to work efficiently in a fast-paced clinical and call-center environment
Ready to Take the Next Step?
If you can create an excellent patient experience over the phone, at the front desk, and in the examination room, apply today through Cornerstone Staffing Solutions.
Cornerstone Staffing Solutions is an equal opportunity employer.
