Medical Assistant

Medical Assistant

A primary care practice is hiring a full-time Medical Assistant to join our Coral Springs, FL office.

Essential job duties include both clinical and non-clinical / administrative tasks:

Clinical tasks:

• Performs patient intake including measuring and documenting patient vital signs, patient interview, and medical history in the EMR.
• Independently performs phlebotomy; collects blood and other lab specimens; performs basic in-house lab tests (urine, flu, etc.), prepares samples for send out, and schedules pick-up with vendors.
• Assists physicians with routine exams and in-office procedures such as EKGs and pulmonary function tests.
• Documents and communicates patient needs to the Primary Care Physician (PCP)
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Prepares and administers medications; changes dressings, applies bandages, first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Manages patient flow in exam rooms; cleans and prepares exam rooms for physicians and patients.
• Checks clinical inbox and e-fax for patient refill requests, consult notes, patient questions/requests, and takes appropriate actions.
• Administers injections and supports physician medication dispensing.
• Manages, maintains, and updates medical supply inventory, equipment, stocks and sterilizes instruments.
• Performs accurate, legal, and ethical documentation at all times.
• Provides specialist referrals and submits prior authorization requests in Availity or payer portals as needed.
• Performs other duties as assigned and modified at manager’s discretion.

Non-clinical / administrative tasks:

• Greets and provides customer services to patients as they arrive at the clinic.
• Answers patient phone calls, helps patients with administrative tasks, and routes clinical messages as appropriate.
• Schedules and reschedules patient appointments in Athena.
• Completes patient registration, ensures check-in paperwork is completed electronically, collects payment from patients.
• Manages pre-appointment check-in dashboard and ensures patients have filled out pre-appointment forms and consents electronically prior to arrival.
• Verifies insurance on upcoming appointments and resolving any insurance verification issues.
• Works eligibility and phone list in EMR to update what each patients co-pay, co-insurance, and deductible is up to date at least one day in advance of appointments.
• Calls patients to confirm appointments one day prior.
• Other administrative tasks as assigned.

Qualifications for our ideal candidate:

• High school diploma or GED
• Certified Medical Assistant (preferred)
• BLS certified
• 2+ years of primary care or urgent care Medical Assistant experience (required)
• Phlebotomy skills / experience (required)
• Technologically savvy and able to learn and work in multiple tech platforms EMR, patient digital check-in system, and other systems like Availity
• Experience with Athena Electronic Medical Record or ability / willingness to learn AthenaOne EMR
• Fluent in Spanish (preferred)
• Friendly and collaborative team player with excellent communication skills, who works well with others and is willing to always pitch in to ensure a smooth office workflow.
• Self-directed; must be able to independently prioritize tasks based on urgency and manage their time to meet both back office and front office needs.
• Highly motivated to excel and extremely detail oriented.

Schedule:

• Monday – Thursday 8 AM – 5 PM and Friday 8 AM – 12 PM
• Interest in eventually transitioning to working three-twelve hours shifts in the future.

Compensation and Benefits:

• Competitive hourly pay at $18/hour – $22/hour based on experience and qualifications.
• 401K with match
• Health insurance
• Paid time off
• Paid holidays
• Free employee parking
• Employee discounts

Why this job is for you:

• Our small tight-knit office has a friendly, positive, and approachable team-oriented environment.
• A management team that believes in leveraging technology to optimize the patient experience and reduce administrative burden for staff.
• Providers that believe in your professional development and will mentor you to expand your skill set.