Accounts Receivable Specialist

Position Summary

The Accounts Receivable Specialist plays a critical role in maintaining accurate resident account ledgers and supporting the overall financial health of the organization. This position ensures the integrity of the accounts receivable process by managing resident charges, monitoring dispositions, and facilitating timely reconciliations.

Working collaboratively with Regional and Property Managers, the Accounts Receivable Specialist ensures that all resident account activities align with operational objectives and financial compliance standards. The position requires a detail-oriented, responsive, and solution-driven attitude, with a commitment to maintaining accuracy and transparency in financial reporting. Through cross-functional collaboration and proactive communication, this role contributes to a cohesive, efficient, and service-focused accounting team.

The core mission is to ensure the accuracy, timeliness, and integrity of resident financial data while supporting business operations and compliance efforts.

Essential Duties

Accounts Management & Ledger Reconciliation

• Maintain accurate resident accounts receivable ledgers and ensure data integrity across systems.

• Review and reconcile accounts receivable-related general ledger accounts.

• Rebalance subsidized accounts to reflect correct billing and payments.

• Review ledgers of employee apartments for accuracy based on internal reporting.

Reporting & Analysis

• Reconcile exception reports related to gross potential rent, holding fees, prepaid balances, and security deposits.

• Prepare and maintain accounts receivable work papers and supporting documentation.

• Perform A/R month-end closing tasks in accordance with internal deadlines.

Operational Collaboration

• Establish and maintain strong working relationships with Regional Managers, Property Managers, and other staff to ensure accurate A/R processes.

• Respond to A/R ticket requests regarding ledger discrepancies and non-payment questions.

Compliance & Disposition Reviews

• In accordance with legal requirements, review and finalize account dispositions for security deposits, canceled applicants, and denied applicants.

Acquisition Support

• Participate in due diligence activities for new acquisitions, including on-site or remote lease audits.

Additional Duties: Tasks or duties not outlined in this job description may be required to contribute to the organization's success and efficiency.

Qualifications

Education & Experience:

• Associate degree in Business, Accounting, or related field, and/or 2–3 years of relevant experience in accounts receivable or property management accounting.

• Proficient in written and verbal communication for interacting with managers, bookkeepers, and vendors.

• Ability to calculate figures such as discounts, interest, proportions, and percentages with accuracy.

• Capable of resolving issues involving multiple variables in standardized scenarios.

Tools & Systems:

• Experience with Yardi software and proficiency in Microsoft Excel is a plus.
• The role involves frequent use of standard office equipment, such as computers, phones, and printers.

Physical Requirements & Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Physical Demands:

• This role requires prolonged periods of sitting at a desk and working on a computer. Occasional standing, walking, and lifting.

Work Environment:

• Primary work environment: Office
• Noise level: Moderate and typical of a professional office setting.
• Work schedule: Monday–Friday.

MORGAN PROPERTIES VALUES:

At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call HOME. Our ambition is to transform the housing industry and empower individuals to redefine their American Dream. All employees assist in our mission and vision by demonstrating Morgan PRIDE:

• Passion: A desire to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
  
• Respect: We support each other, remaining loyal and honest through adversity and challenges.
  
• Integrity: A commitment to do right by our employees, residents, and communities.
  
• Diversity: We embrace and celebrate differences.
  
• Entrepreneurial Spirit: Driven by innovation and a passion to do what has never been done before.