Certified Medical Assistant - Transplant

We’re seeking a certified, patient-centered CCMA to support ambulatory clinical care in West Nashville, TN, Transplant division. You’ll deliver hands-on support, assist providers, and keep visits running smoothly. This role requires an active CCMA certification and a willingness to travel to other offices as needed.

Key Responsibilities

• Provide patient care support under the direction of a physician or advanced practice provider.
• Prepare patients for exams: rooming, vitals, urinalysis; document accurately in the EMR.
• Perform CMA scope tasks: phlebotomy, injections, EKGs, specimen processing, and assist with office procedures.
• Review charts and conduct pre-visit planning; update meds and recent test results.
• Report lab findings to providers and carry out documented orders per protocol and RN/provider supervision.
• Support chronic care management by documenting monthly outreach for enrolled patients.
• Triage patient calls for urgent needs under RN/physician direction.
• Educate and counsel patients using approved guidelines.
• Maintain exam rooms, supplies, instruments, and clinical quality standards.
• Uphold safety, infection control, and confidentiality (HIPAA) at all times.
• Collaborate effectively with patients, clinicians, and staff; contribute to a positive team culture.

Required Qualifications

• Current Certified Medical Assistant (CMA) credential; certification valid in Tennessee.
• Current BLS certification.
• Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance.

Preferred Experience

• 12+ months of professional experience as a CMA in an ambulatory or primary care setting.

Skills and Competencies

• Proficient with vitals, urinalysis, injections, phlebotomy, EKGs, and basic office procedures.
• Able to interpret and route lab/test results to providers.
• Strong EMR documentation and basic computer skills.
• Sound judgment, calm response in emergencies, and adherence to protocols.
• Excellent organization, communication (verbal and written), and interpersonal skills.
• Commitment to quality control, safety, and patient confidentiality.

Physical Requirements

• Sit/stand for extended periods; push, pull, reach; occasional bending/stooping/stretching.
• Full range of motion with adequate hand–eye coordination and manual dexterity.
• Normal hearing and vision (with or without correction) to document and communicate.
• Occasionally lift/carry up to 20 lbs.
• Ability to travel/relocate to other offices as business needs require.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Information

This description outlines the primary duties and requirements and is not an exhaustive list. Duties may change, and you may be asked to perform related tasks as needed to support patient care and clinic operations.