Customer Care- DIRECT HIRE!
Flex-Staff is looking for Customer Care- DIRECT HIRE! in Stevens Point, WI.
This local job opportunity with ID 3850808843 is live since 2026-09-25 02:00:36.
<div><strong><span >Customer Care - Direct Hire! - On-Site in Steven Point, WI</span></strong></div><div><span ><span ><br></span></span></div><div><span ><span >Do you pride yourself on providing exceptional customer service? We are seeking Customer Care Representatives for one of our valued clients in Stevens Point. These positions are primarily over the phone.</span></span></div><div><span ><span ><br></span></span></div><div><span ><span ><strong>Essential Duties and Responsibilities:</strong></span></span></div><ul type="disc"><li><span ><span >Develop and maintain working knowledge of product and customer management system </span></span></li><li><span ><span >Respond to inquiries from policyholders and agents/brokers via telephone, email, web chat, and mail </span></span></li><li><span ><span >Assist with and process customer billing as needed</span></span></li><li><span ><span >Manage correspondence, including research and documentation of resolutions, to ensure timely and accurate responses</span></span></li><li><span ><span >Actively participate in team meetings to share knowledge, address issues, and improve processes.</span></span></li></ul><div><span ><span ><br></span></span></div><div><span ><span ><strong>Hours:</strong></span></span></div><div><span ><span >Monday-Friday 10:30am-7:00pm with 6 weeks of training working 8-4:30, Monday-Friday</span></span></div><div><span ><span ><br></span></span></div><div><span ><span ><strong>Work location:</strong></span></span></div><div><span ><span >Hybrid or On-Site options; client located in Stevens Point (Training is fully on site)</span></span></div><div><span ><span ><br></span></span></div><div><span ><span ><strong>Pay:</strong></span></span></div><div><span ><span >$20/hour with a comprehensive benefit package offered by our client</span></span></div><div><br></div><ul type="circle"><li><span >High School Diploma or equivalent</span></li><li><span ><span >Minimum of two years business/customer service experience</span></span></li><li><span ><span >Preferred experience in insurance and inbound call center</span></span></li><li><span ><span >Computer experience, including proficiency in MS Office Suite applications</span></span></li><li><span ><span >Strong interpersonal, written and oral communication skills</span></span></li><li><span ><span >Self-motivated and results-oriented</span></span></li><li><span ><span >Excellent organizational and attention to detail</span></span></li><li><span ><span >Ability to work effectively in a team-oriented environment</span></span></li></ul><div><span ><span > </span></span></div><div><span ><span >For consideration, please forward your resume to <a href="mailto:stevenspoint@flexstaff.com">stevenspoint@flexstaff.com</a> or apply on-line at </span><a href="https://www.flexstaff.com/"><span >www.flexstaff.com</span></a></span></div><div><span > </span></div><div><span ><em><span >Flex-Staff is and Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.</span></em></span></div><div><span ><br></span></div><div><span >#StevensPoint1</span></div>Pandologic. Category:Customer Service, Keywords:Customer Service Representative, Location:Stevens Point, WI-54481
<div><strong><span >Customer Care - Direct Hire! - On-Site in Steven Point, WI</span></strong></div><div><span ><span ><br></span></span></div><div><span ><span >Do you pride yourself on providing exceptional customer service? We are seeking Customer Care Representatives for one of our valued clients in Stevens Point. These positions are primarily over the phone.</span></span></div><div><span ><span ><br></span></span></div><div><span ><span ><strong>Essential Duties and Responsibilities:</strong></span></span></div><ul type="disc"><li><span ><span >Develop and maintain working knowledge of product and customer management system </span></span></li><li><span ><span >Respond to inquiries from policyholders and agents/brokers via telephone, email, web chat, and mail </span></span></li><li><span ><span >Assist with and process customer billing as needed</span></span></li><li><span ><span >Manage correspondence, including research and documentation of resolutions, to ensure timely and accurate responses</span></span></li><li><span ><span >Actively participate in team meetings to share knowledge, address issues, and improve processes.</span></span></li></ul><div><span ><span ><br></span></span></div><div><span ><span ><strong>Hours:</strong></span></span></div><div><span ><span >Monday-Friday 10:30am-7:00pm with 6 weeks of training working 8-4:30, Monday-Friday</span></span></div><div><span ><span ><br></span></span></div><div><span ><span ><strong>Work location:</strong></span></span></div><div><span ><span >Hybrid or On-Site options; client located in Stevens Point (Training is fully on site)</span></span></div><div><span ><span ><br></span></span></div><div><span ><span ><strong>Pay:</strong></span></span></div><div><span ><span >$20/hour with a comprehensive benefit package offered by our client</span></span></div><div><br></div><ul type="circle"><li><span >High School Diploma or equivalent</span></li><li><span ><span >Minimum of two years business/customer service experience</span></span></li><li><span ><span >Preferred experience in insurance and inbound call center</span></span></li><li><span ><span >Computer experience, including proficiency in MS Office Suite applications</span></span></li><li><span ><span >Strong interpersonal, written and oral communication skills</span></span></li><li><span ><span >Self-motivated and results-oriented</span></span></li><li><span ><span >Excellent organizational and attention to detail</span></span></li><li><span ><span >Ability to work effectively in a team-oriented environment</span></span></li></ul><div><span ><span > </span></span></div><div><span ><span >For consideration, please forward your resume to <a href="mailto:stevenspoint@flexstaff.com">stevenspoint@flexstaff.com</a> or apply on-line at </span><a href="https://www.flexstaff.com/"><span >www.flexstaff.com</span></a></span></div><div><span > </span></div><div><span ><em><span >Flex-Staff is and Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.</span></em></span></div><div><span ><br></span></div><div><span >#StevensPoint1</span></div>Pandologic. Category:Customer Service, Keywords:Customer Service Representative, Location:Stevens Point, WI-54481