Sr. Business Technology & AI Enablement Specialist

Total Directional Services is a growing directional drilling company with approximately 200 employees. Our Technology & Data Services team supports the company's technology, data, reporting, software development, and digital strategy.

We're investing in modern technology and looking for talented people who want to help us turn that technology into real business value.

If you're excited about AI, automation, Microsoft 365, and helping people work better, we'd love to hear from you.

Build the Future of How We Work

Total Directional Services is looking for a Senior Business Technology & AI Enablement Specialist to help us transform how our employees use technology.

This is a unique opportunity for someone who is passionate about AI, automation, Microsoft 365, and business process improvement and wants to have a meaningful impact across an entire organization.

You won't simply be responsible for training people on software. You'll help us identify opportunities, evaluate technology, build solutions, implement them, and teach employees how to use them effectively.

Our ideal candidate is someone who enjoys taking a business problem and asking:

"How can technology make this easier, faster, or better?"

Then they know how to make it happen.

What You'll Focus On

1) AI & Automation — Your Primary Focus

AI will be at the center of this role.

You'll help us move beyond simply experimenting with AI and begin using it to meaningfully improve how work gets done.

• Identify opportunities where AI can eliminate repetitive or manual work.
• Design, build, test, and deploy AI-powered solutions.
• Become a subject matter expert on practical AI applications for the business.
• Help employees use Microsoft Copilot effectively.
• Work with tools such as ChatGPT, Claude, Asana AI, and other AI platforms as appropriate.
• Build AI-enabled workflows using Power Automate.
• Explore new AI technologies and determine where they can provide value.
• Develop reusable AI workflows, prompts, and best practices.
• Train employees and teams on solutions you implement.
• Measure the productivity and business impact of AI initiatives.

We intentionally aren't limiting this role to a specific list of AI platforms. Technology is changing rapidly, and you'll help us determine which tools make the most sense for each business need.

2) Microsoft 365 Enablement & Optimization

You'll help us maximize our investment in Microsoft 365 and establish effective, modern ways of working across the organization.

You'll work extensively with:

• Microsoft Teams
• SharePoint
• Power Automate
• Microsoft Copilot
• OneDrive
• Microsoft Lists
• Forms
• Planner
• Other Microsoft 365 capabilities

You'll help employees and managers understand which tools to use, when to use them, and how to use them effectively.

• Help teams design effective Teams and channel structures.
• Help departments organize information effectively using SharePoint.
• Identify opportunities to automate business processes.
• Develop practical Microsoft 365 best practices.
• Train employees and managers.
• Identify underutilized capabilities within our existing technology.
• Evaluate new Microsoft capabilities and determine where they can provide value.

3) Asana Enablement & Optimization

Asana is an important part of how we manage work across the organization, and you'll help us maximize its value.

• Develop effective Asana workflows and best practices.
• Create templates and automations.
• Improve project visibility and collaboration.
• Help managers use Asana effectively.
• Support Asana AI capabilities, including AI Studio and AI Teammates.
• Identify opportunities to improve workflows across teams.
• Train employees and managers.
• Help establish consistent approaches to using Asana.

Prior Asana experience is helpful but not required. We can teach you the platform. We're much more interested in your ability to understand technology, solve problems, and help people work better.

Business Process Improvement

Technology is only valuable when it improves the way people work.

You'll work with employees and managers to understand business processes and identify opportunities to improve them.

A department may come to you with a time-consuming process, and you'll determine whether the best solution involves:

AI, Automation, Microsoft 365, Asana, Existing Software, Integration, Custom Development

You'll then build the solution when appropriate or collaborate with our Software Development team when a more complex solution is required.

You'll have the opportunity to influence processes across the entire organization—not just within IT.

Technology Office Hours & Employee Coaching

You'll establish recurring Technology Office Hours where employees can receive hands-on help with technology and productivity.

You might help someone:

• Build a Power Automate workflow.
• Get more value from Copilot.
• Improve their Asana workflow.
• Organize their Teams or SharePoint environment.
• Automate a repetitive task.
• Find a better way to accomplish something they're doing manually.
• Learn how to use a technology they've been underutilizing.

The goal is not simply to solve someone's immediate problem. It's to help employees become better and more confident technology users.

What We're Looking For

We're looking for someone who combines technical ability, business understanding, creativity, and strong communication skills.

Required Qualifications

• 3+ years of professional experience working extensively with Microsoft 365.
• Strong hands-on experience with:
• Microsoft Teams
• SharePoint
• Power Automate
• Microsoft Copilot
• OneDrive
• Microsoft Lists
• Forms
• Planner or similar Microsoft productivity tools
• Demonstrated experience building and deploying Power Automate workflows.
• Experience helping business users adopt and effectively use technology.
• Strong understanding of business processes and workflow improvement.
• Excellent communication and training skills.
• Ability to explain technical concepts to non-technical employees.
• Strong problem-solving and analytical skills.
• Ability to work independently and manage multiple initiatives.
• Willingness to periodically travel to company locations.

Preferred Qualifications

• Microsoft 365 or Power Platform certifications.
• Power Apps experience.
• Power BI familiarity.
• Experience implementing Microsoft Copilot.
• Experience with ChatGPT, Claude, or other AI platforms.
• Experience building AI-powered business solutions.
• Experience with Asana or another work-management platform.
• Experience with low-code/no-code automation.
• Experience with APIs or system integrations.
• Experience with organizational change management.

Oil & gas experience is not required.

You Might Be a Great Fit If...

You're the person who:

• Gets excited when someone asks, "Can we automate this?"
• Enjoys experimenting with new technology.
• Can build a Power Automate workflow from start to finish.
• Understands both technology and the people who have to use it.
• Enjoys teaching others.
• Can sit with a non-technical employee and understand their problem.
• Naturally looks for ways to eliminate repetitive work.
• Can evaluate several technology options and determine which is best.
• Enjoys learning new technologies as they emerge.
• Gets satisfaction from seeing people save hours of work because of something you built.

You don't have to know everything.

We want someone who is curious enough to figure it out.

How We'll Measure Success

Your success will be measured by the impact you create, including:

• AI solutions successfully implemented.
• Manual work eliminated through automation.
• Employee time saved.
• Microsoft 365 adoption and utilization.
• Successful technology implementations.
• Improved Asana adoption and workflows.
• Employees trained and enabled.
• Technology Office Hours participation.
• New opportunities identified and implemented.
• Measurable productivity improvements.

Our goal is for you to look back after your first year and be able to say:

"I helped our employees work differently. We automated meaningful amounts of manual work, expanded our use of AI, improved how we use Microsoft 365 and Asana, and helped people become more effective with technology."

Why Join Total Directional Services?

You'll have an opportunity to make an impact that goes far beyond a typical technology role.

You'll work directly with employees, managers, and the Technology & Data Services leadership team to identify opportunities and implement solutions across the organization.

You won't be handed a list of tickets and asked to work through them.

You'll help determine what the future of work looks like for our company.

Compensation & Benefits

$105,000–$135,000 annual salary, depending on experience and qualifications.

Our benefits include:

• Health insurance
• Dental insurance
• 401(k)
• Bonus opportunity
• Paid time off
• Flexible schedule
• Hybrid work environment
• Opportunities for professional growth and development