Medical Assistant - CMA - Telehealth Support

Overview

Abode Care Partners is seeking a dependable and patient-focused part time Medical Assistant to support telehealth visits across communities located in Jacksonville, Florida and the surrounding regional area. This role is essential in ensuring seamless virtual care delivery when providers are unable to conduct in-person visits. The Medical Assistant will serve as an on-site clinical support partner, facilitating telehealth encounters by assisting with technology, obtaining vital signs, and ensuring a smooth and professional experience for both patients and providers.

Responsibilities

• Facilitate telehealth visits by setting up and managing iPad or mobile device connections between patients and providers
• Remain present during telehealth visits to assist with communication, positioning, and any real-time needs
• Obtain and accurately document basic patient vital signs, including blood pressure, temperature, pulse, and other requested measurements
• Support providers by relaying clinical information as needed during virtual visits
• Ensure all equipment is functioning properly prior to each appointment
• Maintain patient privacy and confidentiality in compliance with HIPAA regulations
• Communicate effectively with facility staff, providers, and internal team members to coordinate care
• Assist with light administrative or clinical tasks as needed to support patient care operations

Qualifications

• Previous experience in a clinical setting, preferably in primary care, geriatrics, or assisted living/skilled nursing environments
• Experience with telehealth platforms or mobile health technology preferred
• Certified or Registered Medical Assistant (CMA/RMA) required
• PRN/as-needed basis, with flexible scheduling based on provider and community needs

• Strong interpersonal and communication skills with a patient-centered approach

• Ability to work independently and adapt to varying schedules and environments

• Reliable transportation and willingness to travel to multiple locations within the business market area