Director, Business Planning & Operations
Visa is looking for Director, Business Planning & Operations in San Francisco, CA.
This local job opportunity with ID 3863347000 is live since 2026-10-02 08:16:19.
Overview
Overview
In this role you will shape Visa's Marketing strategy for the U.S. and Canada, aligning cross-functional teams to 2030 growth goals. You will lead key strategic workstreams, synthesize market and customer insights, and enable leadership with data-driven narratives. You'll scale frameworks and processes to support high-impact decisions and drive brand and business growth. The role offers scope to influence how Visa positions itself across consumer and B2B payments while advancing AI-enabled initiatives. This is a senior, cross-functional role with a strong emphasis on executive communication and performance measurement.
Compensation / Benefits- Medical, Dental, Vision
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
- Develop and refine marketing strategy aligned to the 2030 plan for the U.S. & Canada
- Own and manage key strategic initiatives and workstreams (e.g., consumer & B2B marketing strategy, leadership forums)
- Provide data and insights to marketing leadership to meet business and brand objectives
- Scale frameworks, tools, and processes to support growth imperatives across Marketing
- Define and monitor OKRs/KPIs for marketing initiatives and drive corrective actions
- Lead the learning agenda with Insights and Analytics to improve Visa's Brand leadership
- Advance AI use cases in NAM, set guardrails and pilot within approved tools
- Prepare concise, executive-ready updates highlighting impacts, risks, and asks
- 10+ years of experience with a Bachelor's Degree (or equivalent)
- Strong command of financial, market and consumer data with ability to distill complex issues
- Excellent analytical skills and experience with multi-source data
- Experience in business strategy and business operations
- Strong executive communication and presentation skills
- Excellent project and program management for cross-functional initiatives
- high emotional intelligence (EQ) and IQ
- ability to engage, influence, and inspire across senior stakeholders
- collaborative, fast learner, and adaptable
- data analysis
- market intelligence
- customer insights / VOC