Business Relationship Manager I - Officer

In this Business Banking role, you cultivate and manage a portfolio of small business clients, delivering tailored financial solutions and guidance to support their growth. You collaborate across lines of business to connect clients with specialists, while maintaining risk-aware, high-quality client experiences. You will work in a team-driven, growth-focused environment that values client trust and long-term relationships. This position offers meaningful impact by helping clients prosper and by strengthening the bank's relationship network.

• base salary
• commission-based pay and/or discretionary incentive compensation
• comprehensive health care
• retirement savings plan
• on-site health and wellness centers
• backup childcare

• Acquire, manage, and retain a portfolio of 100-130 business clients with $1-$5M revenue; provide business deposit, cash management, and credit opportunities up to $500k
• Deliver customized banking solutions aligned to clients' financial needs and circumstances
• Leverage knowledge of business, finance, banking, credit, and risk to identify and promote solutions that ensure profitability of the portfolio
• Conduct regular in-person calls with prospects, COIs, and clients at their business locations
• Follow a disciplined relationship development process and adjust strategies with management
• Identify and pursue new business opportunities to foster long-term banking relationships
• Understand clients' personal financial goals and coordinate with partners across lines of business to meet those needs
• Provide leadership by supporting assigned branches and uphold risk management and regulatory compliance

• Minimum 1 year of experience in a Business Banking Relationship Management role or related business lending
• General business knowledge including business credit and core products/services; awareness of industry/market variations
• Strong communication skills with clients and internal partners
• Ability to balance client needs with firm risk and escalate or handle issues as appropriate
• Strong prioritization and ownership of client issues with reliable follow-through
• Proficiency in MS Office (Outlook, Excel, Word, PowerPoint)

• Relationship-building
• Clear communication
• Analytical thinking and problem-solving
• Adaptability and prioritization
• MS Office (Outlook, Excel, Word, PowerPoint)
• Credit and risk assessment knowledge