Director of Marketing Operations

Company Description

For 20 years, Stockton Mortgage has been a trusted provider in the home loan industry, focused on creating customized experiences for each customer. The company values genuine passion and aims to guide customers through the home buying process with ease and care. Stockton Mortgage is committed to making homeownership dreams a reality with insight and flexibility.

Role Description

This role encompasses customer service, branding, creativity, and project management. Must possess strong interpersonal and communication skills, with the ability to build good working relationships across different teams and personalities. The ideal candidate can handle sensitive situations and office dynamics with professionalism and tact.

The day-to-day responsibilities include:

• Assisting the C Suite and recruiting department with materials and support


• Overseeing the marketing stock; seasonal offerings, restock popular items, and budgets


• Support internal committees/coaching groups committed to the success of the sales team and promotion of our culture


• Identifying and creating materials to enhance and support the skills of Stockton Mortgage Loan Originators


• Create social media content for the president and C Suite that supports Stockton’s messaging while promoting each person’s unique voice and brand


• Identify opportunities and coordinate video content for behind the scenes, top producer, and other content that can promote Stockton Mortgage publicly and internally


• Be the face of the marketing department for recently onboarded Stockton employees; assisting them in getting settled into the company

Qualifications

• Communication and Customer Service skills


• Marketing and Sales experience


• Administrative Assistance expertise


• Strong organizational and multitasking abilities


• Proficiency in Microsoft Office and CRM software


• Excellent written and verbal communication skills


• Ability to work independently and collaboratively in a remote setting


• Experience in the mortgage or real estate industry is a plus


• Bachelor's degree in Marketing, Business Administration, or related field