Responsibilities

• Ability to execute standard and executive meeting set-ups, including the beverage and food set-up, in-meeting refreshments and clean-up for external guests or special internal events, such as Board of Directors meetings
• Interface with high-profile executives and external guests confidently and helpfully
• Ensure the entire Conference Center area is held up to the highest appearance standards, including but not limited to: wiping down all glass doors, removal of light trash, constant communications with Receptionists and Day Matrons pertaining to relevant information regarding maintenance (i.e. artwork level, furniture stability & condition, floral arrangements, etc.)
• Check all conference rooms at the end of each meeting to ensure that the resources are always ready for usage, credenzas are cleared, cords/office supplies are neatly stored in their Corian trays in the credenza, chairs are straightened and tucked in to the tables
• Communicate and coordinate with IT for all technology setup requirements for meetings
• Assist guests and internal employees on any/all Conference Center technology and basic troubleshooting
• Coordinate and facilitate issue resolution with Enhanced Deskside Support Technicians when appropriate
• Receive and respond to customer complaints, comments and enquiries with professionalism
• Catering and Vendor Management
• Special Event Coordination

Qualifications

• A 4-year college degree
• Minimum 2-3 years’ relevant work experience
• Excellent communication and interpersonal skills in both verbally and in writing
• Polished, professional appearance required
• Willingness to take on additional responsibilities with a can-do attitude
• Ability to bend, stoop and/or stand for extended periods of time
• Previous catering, hospitality or service industry experience preferred
• Creative problem solver able to think quickly, while remaining calm
• Intermediate knowledge of MS Outlook and Excel required
• Promote the Brookfield brand through a positive attitude with customers, clients, co-workers and management.