Technical Salesforce Business Analyst

Company - Our client is a highly respected healthcare and technology-driven organization focused on delivering innovative solutions that improve patient outcomes and operational efficiency. They are known for investing in modern platforms and fostering a collaborative, forward-thinking environment.

Job Title - Technical Salesforce Business Analyst

Location - Remote (United States)

Role Type - Contract (6-12month with potential for long-term renewal)

Must Have Skills:

• Expert-level Salesforce configuration experience with a strong focus on Flow and enterprise-scale automation


• Proven ability to operate as a platform lead with broad Salesforce ecosystem knowledge beyond development


• Salesforce Administrator certification required; architecture-level certifications highly preferred


• Strong Apex development skills to support complex logic when declarative solutions are insufficient


• Demonstrated ownership mindset with a curious, problem-solving approach to platform design and optimization

Responsibilities and Job Details:

• Serve as a senior individual contributor and platform lead for Salesforce initiatives across the organization


• Design and implement scalable solutions using a declarative-first approach (Flow, configuration over code)


• Partner closely with business stakeholders to translate requirements into effective Salesforce solutions


• Oversee platform stewardship, ensuring stability, scalability, and long-term maintainability


• Modernize and refactor legacy automation including Workflow Rules and Process Builder into Flow


• Reduce technical debt and improve overall system performance and usability


• Work across multiple Salesforce clouds including Sales Cloud, Service Cloud, and Health Cloud


• Provide technical guidance and mentorship to team members without direct management responsibilities


• Contribute to architectural decisions and best practices for Salesforce platform evolution


• Balance configuration and development work (approximately 80% configuration, 20% Apex)


• Promote thoughtful solution design and avoid unnecessary custom code


• Collaborate cross-functionally to ensure alignment between business needs and technical delivery