Call Center Representative

Job Title: Call Center Representative

Skills: Call Center, Banking

Experience: 3-8 Years

Location: Salt lake, UT

We at Coforge are hiring CallCenter Representative with the following skillset:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat


• Provide knowledgeable answers to questions about product, pricing and availability


• Work with internal departments to meet customer's needs


• Data entry in various platforms.


• Banking client experience highly preferred.

Qualifications

• At least 1 - 3 years of relevant work experience


• Excellent phone etiquette and excellent verbal, written, and interpersonal skills


• Ability to multi-task, organize, and prioritize work