Technical Program Manager

Cypress HCM United, WV Open
Cypress HCM is looking for Technical Program Manager in United, WV.
This local job opportunity with ID 3871821042 is live since 2026-10-06 08:38:04.
Job Description
Description


  • The Technology team is looking for a Contract Technical Program Manager (TPM) to drive execution across our Cancellations, Reservations, and Services programs. This is a high-impact, cross-functional role embedded within the engineering organization, supporting some of the most business-critical surfaces on the platform: the systems that manage how hosts and guests navigate bookings, changes, and service delivery.

  • You'll work directly with Engineering, Product, Design, and Data Science to ensure features ship on time, dependencies are managed proactively, and the team is moving with clarity and purpose.

Duties


  • Own program execution for Cancellations, Reservations, and Services initiatives. Track milestones, surface risks, and drive resolution across Web, iOS, and Android engineering teams

  • Partner with Engineering Managers, Tech Leads, and PMs to align roadmaps, sequence work, and ensure cross-team dependencies are visible and unblocked

  • Drive the delivery of key workstreams including cancellation policy systems, reservation management flows, host/guest service tooling, and related trust and support infrastructure

  • Run regular program cadences (standups, cross-functional syncs, and stakeholder updates) to keep progress visible and escalate issues appropriately

  • Identify and mitigate technical and execution risks before they become blockers

  • Contribute to bi-annual product release planning by managing Cancellations, Reservations, and Services workstreams through product lifecycle

  • Translate complex technical work into clear status communications for engineering directors and senior leadership

Requirements


  • 7+ years of Technical Program Management experience, with a track record of driving cross-functional software programs to completion

  • Experience working on consumer-facing product surfaces. Reservations, cancellation flows, customer service tooling, or trust and safety systems are a strong plus

  • Ability to understand and reason about technical systems, including frontend/backend integrations and multi-platform delivery (Web, iOS, Android)

  • Strong stakeholder management skills. Able to lead through influence with no direct authority

  • Comfort operating in ambiguity. You know how to make order out of chaos and keep programs moving

  • Experience with a high-scale consumer platforms is a plus

  • Excellent written and verbal communication. You can synthesize complex tradeoffs and present at the right altitude for any audience

Compensation


  • $78.56 – 86.21/hr W—2

Req ID


  • 37687971

read more

Required Skills

My Compatibility Score

Choose Match Score option:

Automatch with LinkedIn
Choose Match Score option:
Automatch with LinkedIn