Medical Collector (Hospital)

Job Title: Medical Collector- Hospital/ Facilities

Industry: Healthcare

Location (City, State): 100% Remote (Must reside in approved states- AL, AZ, AR, CO, FL, GA, ID, IL, IN, KS, KY, ME, MD, MA, MI, MN, MS, MO, NV, NM, NC, OH, OK, PA, SC, TN, TX, VT, VA, WV, WI, UT)

Compensation: $20-22/HR

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Work Schedule: Monday–Friday, typically 9:00 AM – 5:30 PM EST (flexible scheduling available)

About Our Client:

Addison Group is hiring on behalf of our client, a leading healthcare revenue cycle organization that partners with hospitals nationwide to resolve complex and denied claims. Their team focuses on helping providers recover revenue, reduce aging receivables, and navigate payer challenges through a combination of technology, analytics, and industry expertise.

Job Description:

The role is responsible for managing denied and underpaid claims, conducting detailed research, and driving resolution through payer follow-up and appeals. This role requires a strong understanding of Facility collections, attention to detail, and the ability to work efficiently in a remote, metrics-driven environment.

Key Responsibilities:

• Investigate claim denials to determine root causes and identify appropriate resolution strategies


• Perform insurance follow-up with commercial and government payers to secure reimbursement


• Prepare and submit detailed appeals with supporting documentation


• Track and document all account activity within internal and client systems


• Monitor filing deadlines to ensure timely claim processing and payment recovery


• Identify denial patterns and communicate trends or improvement opportunities to leadership


• Escalate complex accounts as needed to ensure timely resolution


• Meet daily productivity expectations (30–45 accounts per day) and quality benchmarks

Qualifications:

• 1+ years of accounts receivable or medical collections experience required


• Strong background in hospital (UB-04) collections


• Recent experience with Epic (within the last 2 years) is required


• Proven ability to manage insurance follow-up, denials, and appeals


• Knowledge of commercial insurance, Medicare/Medicaid, and other payer guidelines


• Excellent written and verbal communication skills


• Ability to work independently in a fast-paced, remote environment


• Strong organizational and multitasking abilities

Perks:

• Fully remote work environment


• Company-provided equipment (laptop, monitor, accessories, and more)


• Weekly new hire classes with opportunities for long-term growth


• Structured ramp-up period with performance support


• Opportunity for contract-to-hire conversion based on performance


• Exposure to high-impact healthcare revenue cycle operations

Additional Details:

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.