Account Operations - Wealth Management

Key Responsibilities

• Review and process new brokerage account applications and supporting documentation.


• Verify new account documentation for accuracy, completeness, signatures, required disclosures, and proper account registration.


• Process a variety of account types including individual, joint, IRA, Roth IRA, trust, corporate, partnership, custodial, and other brokerage accounts.


• Review account documentation for compliance with firm policies, procedures, and regulatory requirements.


• Identify NIGO (Not in Good Order) items and communicate directly with Financial Advisors, Registered Representatives, and branch personnel to obtain missing or corrected documentation.


• Enter and maintain client and account information within the firm's brokerage and clearing systems.


• Assist with account maintenance requests, including beneficiary updates, address changes, registration changes, trusted contact information, and other client account updates.


• Process and track ACAT and non-ACAT account transfers, as applicable.


• Assist with account funding, journals, ACH instructions, wire instructions, check deposits, and other operational requests when necessary.


• Review required KYC, CIP, AML, suitability, and customer identification documentation associated with new accounts.


• Ensure required disclosures, agreements, and supporting documentation are properly maintained in accordance with firm and regulatory requirements.


• Work closely with Compliance, Operations, Supervision, and other internal departments to resolve account-opening issues.


• Communicate with clearing firms and custodians regarding account documentation, restrictions, and processing issues.


• Monitor pending new accounts and follow up on outstanding documentation to ensure timely account approval and activation.


• Maintain accurate electronic records and documentation in accordance with firm recordkeeping requirements.


• Provide responsive operational support to Financial Advisors and branch personnel regarding new account procedures, documentation requirements, and account status.


• Escalate unusual account activity, documentation discrepancies, or potential compliance concerns when appropriate.


• Assist with additional brokerage operations and client service responsibilities as needed.

Qualifications

• 1+ years of experience in brokerage operations, new accounts, wealth management operations, client service, or financial services preferred.


• Previous experience within an Independent Broker-Dealer, Broker-Dealer, RIA, or wealth management firm strongly preferred.


• Understanding of brokerage account types, registrations, and new account documentation.


• Familiarity with FINRA and SEC regulations, KYC, CIP, AML, and brokerage compliance requirements preferred.


• Experience with Pershing NetX360, Fidelity, Schwab, Envestnet, Salesforce, or similar brokerage/clearing platforms is a plus.


• FINRA Series 7 or other securities licenses are a plus but not required.


• Strong attention to detail and ability to identify documentation errors and discrepancies.