POSITION: Production Manager

SUMMARY

The Production Manager is responsible for leading and managing day-to-day manufacturing

operations to ensure production objectives are achieved safely, efficiently, and in accordance

with quality, cost, and delivery expectations. This position provides leadership and direction to

Production Supervisors and employees, manages staffing and production resources, monitors

performance, and drives continuous improvement throughout the manufacturing operation.

RESPONSIBILITIES

• Lead day-to-day production operations to achieve established safety, quality,

productivity, cost, and delivery objectives.

• Establish, monitor, and communicate production performance expectations and key

performance indicators.

• Provide leadership, coaching, development, and direction to Production Supervisors and

production employees.

• Plan and evaluate staffing requirements based on production schedules, business

needs, employee availability, and operational priorities.

• Coordinate labor and production resources to meet customer and production

requirements while controlling overtime and other operating costs.

• Monitor production schedules and proactively address issues that may impact output,

quality, or customer delivery.

• Ensure production employees follow established work instructions, operating

procedures, quality requirements, safety standards, and company policies.

• Partner with Human Resources and Production Supervisors regarding employee

performance, attendance, development, training, and other employee-related matters.

• Identify employee training and development needs and ensure appropriate training is

completed.

• Promote a positive, accountable, and collaborative work environment focused on

employee engagement and operational excellence.

• Ensure production documentation and reporting are completed accurately and in a

timely manner.

• Partner with Quality to address product quality concerns, non-conformances, corrective

actions, and opportunities for improvement.

• Partner with Maintenance to prioritize equipment issues, minimize downtime, and

support preventative maintenance activities.

• Evaluate production processes, equipment utilization, staffing, workflow, and work

methods to identify opportunities to improve efficiency and performance.

• Lead and support continuous improvement initiatives utilizing Lean Manufacturing, Six

Sigma, or other applicable methodologies.

• Participate in the evaluation and implementation of equipment, tooling, processes, and

operational improvements necessary to support business objectives.

• Monitor and manage production-related expenses within established budgets and

identify opportunities to improve cost performance.

• Support capital projects and equipment installations impacting production operations as

required.

• Investigate production issues, determine root causes, and implement sustainable

corrective actions.

• Ensure compliance with applicable workplace health and safety requirements and

company safety programs.

• Maintain a visible presence on the production floor and actively engage with supervisors

and employees across shifts.

• Coordinate production activities with other departments to ensure business objectives

are accomplished in a timely and cost-effective manner.

• Perform other duties and responsibilities as assigned.

LEADERSHIP RESPONSIBILITIES

• Provide direct leadership and development to Production Supervisors.

• Establish clear performance expectations and hold the production team accountable for

results.

• Conduct and/or participate in performance evaluations, coaching, corrective action, and

employee development activities in partnership with Human Resources.

• Build supervisor capability and promote consistent application of company policies,

procedures, and performance expectations across shifts.

• Foster effective communication, teamwork, accountability, and positive working

relationships throughout the manufacturing operation.

REQUIREMENTS

• Demonstrated leadership and supervisory experience in a manufacturing environment.

• Strong knowledge of manufacturing operations, production planning, workflow, labor

management, and continuous improvement.

• Strong problem-solving, decision-making, time-management, and organizational skills.

• Ability to analyze production data and use performance metrics to identify trends and

drive improvement.

• Excellent written and verbal communication skills.

• Demonstrated ability to coach, develop, and hold employees and leaders accountable.

• Ability to work effectively across departments and levels of the organization.

• Ability to make sound decisions and effectively manage competing priorities in a fastpaced manufacturing environment.

• Strong commitment to workplace safety, product quality, customer service, and

continuous improvement.

• Proficiency with Microsoft Office applications and experience working with Enterprise

Resource Planning (ERP) or manufacturing systems.

• Working knowledge of Lean Manufacturing, Six Sigma, or other continuous improvement

methodologies preferred.

• Ability to work a flexible schedule and provide leadership support outside regular

business hours when operational needs require.

EDUCATION & EXPERIENCE

• Bachelor's degree in Business, Operations Management, Engineering, Manufacturing, or

a related field preferred; an equivalent combination of education and progressive

manufacturing experience will be considered.

• Minimum of 5–8 years of progressive manufacturing experience, including significant

supervisory or production leadership responsibility.

• Experience leading production operations in a multi-shift manufacturing environment

strongly preferred.

• Demonstrated experience improving safety, quality, productivity, cost, and employee

performance.

• Experience in plastics or a related manufacturing environment is an asset.

• Evidence of continued professional development and training is preferred.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Regularly works in both an office setting and an active manufacturing/production

environment.

• Requires regular presence on the production floor, including walking and standing for

periods of time to observe operations, engage with employees, and respond to

production needs.

• Must be able to safely navigate manufacturing areas, including around operating

equipment and machinery.

• May occasionally be required to bend, reach, climb stairs, or move throughout various

areas of the facility in the performance of job duties.

• May occasionally be required to lift, carry, push, or pull items weighing up to 25 pounds

(approximately 11 kg).

• Regular use of a computer, telephone, and other standard office equipment is required.

• The manufacturing environment may include exposure to noise, moving mechanical

equipment, varying temperatures, and other conditions typical of an industrial facility.

• Required personal protective equipment (PPE) must be worn in designated areas, and

all applicable health and safety procedures must be followed.

• Must be able to respond to operational needs across shifts and may occasionally be

required to work outside normal business hours.

• Reasonable accommodations will be provided in accordance with applicable law to

enable qualified individuals to perform the essential duties of the position